High Mountain Resort Shangri-La

Before arriving, the operations manager contacted me to notify us that our room had been upgraded. The room was spacious and the bed very comfortable. It was fantastic to wake up each morning to see the animals happily grazing in the field below the hotel. The food was some of the best we had on our trip. Will definitely return if visiting Shangri-La again.

We really enjoyed our stay here. The views were incredible, the room large, and the staff, especially LIDA, were very helpful. Unfortunately, we got high altitude sickness as soon as we arrived to Shangri La. LIDA was very helpful in getting us the oxygen canisters that we needed and provided us an upgraded room with oxygen to make sure that we were ok. Even while we were away from the hotel, LIDA checked in with us to make sure we were ok and prepared our room to make sure we have a warm and oxygen filled room before we came back from the city. We also left our watch behind after we left and LIDA has been responsible and responsive for mailing us our watch back. We are very grateful for his help! Thank you!

have a good rest after our Shangrila Meili snow mountain and Dukerzhong 4x4 trip . good shower and wifi room is clean and comfortable bed . hotel upgrade us better view from balcony with the room size and bed able to sleep 3 person with my teenager daughter! restaurant is closing down their western selection i think they don't have any western chef ... breakfast is purely Chinese dish nothing special for me. location is not convenience if you doesn't have your own transport .

Location and services are both perfect!! It’s definitely worth to book again.

酒店直接開在納帕海旁，地理位置優越，且餐廳，大堂和客房風景都零遮擋，硬件反正能想到的都有，還可以租輛自行車沿着納帕海輕車緩行，隨停隨拍，比較下來還是酒店附近的海景比騎馬點靜美很多。即便雨季，在陽台上看煙霧繚繞的原始森林會有一種在置身波密的錯覺。 再説服務，所有工作人員都響應迅速，如沐春風，餐食很新新鮮，上菜速度很快。 總之，喜歡staycation可以考慮高山。

性價比非常高的酒店，位置景色房間都非常好。不管是父母小孩都很喜歡。服務態度沒得説。有一些不完美的地方，但是哪有完美的酒店，可以理解的。1. 酒店有免費製氧，但是要提前告訴客户。不然客户不知道。2. 房間像地暖和新風等設備最好提前給客户説一下怎麼使用。3. 房間沒有放傘。4. 接駁車要加雨簾，不然下雨刮風還是會淋濕。雖然提了一些建議，但是整體體驗還是非常的好的。