High Mountain Resort Shangri-La

Before arriving, the operations manager contacted me to notify us that our room had been upgraded. The room was spacious and the bed very comfortable. It was fantastic to wake up each morning to see the animals happily grazing in the field below the hotel. The food was some of the best we had on our trip. Will definitely return if visiting Shangri-La again.

We really enjoyed our stay here. The views were incredible, the room large, and the staff, especially LIDA, were very helpful. Unfortunately, we got high altitude sickness as soon as we arrived to Shangri La. LIDA was very helpful in getting us the oxygen canisters that we needed and provided us an upgraded room with oxygen to make sure that we were ok. Even while we were away from the hotel, LIDA checked in with us to make sure we were ok and prepared our room to make sure we have a warm and oxygen filled room before we came back from the city. We also left our watch behind after we left and LIDA has been responsible and responsive for mailing us our watch back. We are very grateful for his help! Thank you!

have a good rest after our Shangrila Meili snow mountain and Dukerzhong 4x4 trip . good shower and wifi room is clean and comfortable bed . hotel upgrade us better view from balcony with the room size and bed able to sleep 3 person with my teenager daughter! restaurant is closing down their western selection i think they don't have any western chef ... breakfast is purely Chinese dish nothing special for me. location is not convenience if you doesn't have your own transport .

Location and services are both perfect!! It’s definitely worth to book again.

到店給升級了套房，總體來説住的很滿意，景色因為不是夏季所以主要還是以黃黃的草場為主，沒什麼水。同時因為升級了房間所以住在了山坡頂上，出入都需要請前台安排接駁，然後熱水因為需要山坡底下泵上來所以每次都需要放很久的水（大概要10多分鐘），有點浪費水需要改進一下。

房間地暖很暖和，雖然是淡季，但工作人員都挺熱情。第二天還下雪了，看到了倆種納帕海景色，值了。進出房間都可以找工作人員開車接送，響應很快速。小火鍋裏的豬五花好吃到又單點了一份！