High Mountain Resort Shangri-La

Before arriving, the operations manager contacted me to notify us that our room had been upgraded. The room was spacious and the bed very comfortable. It was fantastic to wake up each morning to see the animals happily grazing in the field below the hotel. The food was some of the best we had on our trip. Will definitely return if visiting Shangri-La again.

We really enjoyed our stay here. The views were incredible, the room large, and the staff, especially LIDA, were very helpful. Unfortunately, we got high altitude sickness as soon as we arrived to Shangri La. LIDA was very helpful in getting us the oxygen canisters that we needed and provided us an upgraded room with oxygen to make sure that we were ok. Even while we were away from the hotel, LIDA checked in with us to make sure we were ok and prepared our room to make sure we have a warm and oxygen filled room before we came back from the city. We also left our watch behind after we left and LIDA has been responsible and responsive for mailing us our watch back. We are very grateful for his help! Thank you!

have a good rest after our Shangrila Meili snow mountain and Dukerzhong 4x4 trip . good shower and wifi room is clean and comfortable bed . hotel upgrade us better view from balcony with the room size and bed able to sleep 3 person with my teenager daughter! restaurant is closing down their western selection i think they don't have any western chef ... breakfast is purely Chinese dish nothing special for me. location is not convenience if you doesn't have your own transport .

Location and services are both perfect!! It’s definitely worth to book again.

非常讚的休假酒店，適合整天發呆和周邊仙遊，酒店位置和環境非常的棒。房間面朝納帕海，環遊納帕海也很方便，贈送的小火鍋基本上可夠三人用，而且持續到9點。 再有要特別感謝譚經理的周到、熱情接待，而且還幫助預訂了梅里雪山店的房間。

來香格里拉出差，有多餘時間就定了這個酒店，酒店的位置真的是絕佳啊。適合城市牛馬待的酒店，酒店就是一個草原景色，不出酒店就可以待着，前台給升級了一個大套房，很開心，可能開業很久了，房間的沙發有破損，那麼好的酒店，如果每個房間配供氧器就好了，這就是細節，望改進，還會二次入住