Muslim Traveller
ngày 7 tháng 3 năm 2025
The hotel room is clean and large. On our first day, the receptionists really helpful in assisting me on booking trip to Balagezong. They spend almost 20minutes to search and cater for me. They are extremely helpful and welcoming.
Downside:
There was incident where we wanted to enter our room on our check out day. (Our check out at 2pm, we wanted to enter our room around 1.15pm because we just came back from lunch and wanted to take our things). However, we cannot accessed our room. The receptionist (different from the day we arrived) at the counter said that we should have check out and hesitated to renew our card. After my husband mentioned about the check out time is not reached yet, only then the access card was renewed.
We think this should not be happening as it still within the time limit. Because not every tourist checked out at early hours, as they have different plans.
Room: no oxygen supply at night
Other than this, i think the hotel is great. 👍🏻
Dịch