Mercure Shanghai Hongqiao South

The staff were incredibly welcoming from the moment I arrived. Check-in was excellent, even at midnight, and they immediately offered me a welcome drink while explaining the hotel facilities. The room was spotless, comfortable, and thoughtfully designed, with plenty of natural light and a great view of the city. Housekeeping did a fantastic job every day, and small touches like bottled water and fresh towels were always ready.

The hotel itself is good but for someone relying on subway to travel around, its location is still a little far by foot. The hotel's room was clean and spacious. The bed was comfy. The complaint that I have is it's design for the bathroom. The toilet and shower area are separated for one. The wash basin is located outside in the common area of the room. In both the toilet and shower area, there is no place to put your towel or dry clothing nor there was any hook to hang anything. So one would need to come out naked to get change. I would not want to do that in front of my children.

衞生：0.5分🧹 枱燈很不乾淨，洗手枱上有幹掉的咖啡漬，桌子上也有咖啡漬。由於阿姨在早上八點前無法打掃，晚上六點後也無法清潔房間，這對一些客人的出行造成了不便。 設施：0.5分🛠️ 很多房間的牆壁上有些坑坑窪窪的痕跡，最好的套房的牆紙也是壞的。此外，華住會上顯示可以領取的物品，比如空氣凈化器，這家酒店有幾次沒有好好採購好。作為一家四星級連鎖酒店，這種情況不應該出現。 環境：4.5分🌳 地段很好，空氣也很清新。 服務：4.5分💁♂️ 在提醒後，工作人員確實有認真補救。