Tài Khoản Khách
ngày 6 tháng 10 năm 2024
We were very disappointed with our family room and the amenities. We booked two rooms, one family one and one regular room and they were both identical in size and layout. We noticed that other family rooms have a tent and children's toys, but we did not have any. This might have been due to the fact that the hotel was at capacity during our stay.
Given we have 3 young children (all 4 and under inducing an infant) we arrived 30 mins before check in to ensure a smooth process. However, after countless trips to the checkin counter, our room wasn't ready until after 5pm! And when we finally entered the family room, there were many things missing, like bar soap and towels.
Regarding the activities on site, be prepared to pay additionally for basically everything. If you don't bring your own swim caps, they will charge you around 100rmb each including for your kids.
Lastly, be aware that the animals at the petting zoo are not all kept healthy. We were pretty horrified at the state of the cow, horse, and dog in particular. They were constantly trembling (in 70 degree weather) and covered in flies. It was sad and very tough to explain to our kids.
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