CitiGO Hotel Shanghai Zhangjiang Branch

The overall experience was great. These are some areas for improvement: 1) Cleanliness - I smelled foul smell (urine) but since I was too tired, I did not bother to change room. I did inform the front desk 2) Staff - Staff were friendly especially one of lady I interacted with. A few of the junior staff required more training and need to sharpen their English speaking skills. A guy by the nickname, 孔明, is especially helpful. He came to our room to resolve WiFi access issue. 3) Communication: There should be English version of documents if you expect more foreign visitors.

Very good staff and service

The hotel perfectly met my needs. Food: Breakfast was excellent! It had both Chinese and Western options, and it was not monotonous. I stayed for 2 days and there were totally different choices each day. The night dumplings with all the toppings were delicious too! And the freshly grounded welcome coffee was perfect. Staff: I got better service than in many luxurious hotels. Extremely friendly, nice, and helpful. I needed a lot of organizational help including printing, technical help etc, and the hotel staff, especially Angel. helped me more than I expected. Not only was she available all the time, but also didn't mind to go above and beyond to not only help me solve the problems, but also to make sure I'm comfortable and satisfied. Room: clean, modern, spacious, well-decorated, had towels, bathing products, slippers, water and a kettle. Hotel: Beautifully decorated with attention to details. Gym has 2 treadmills, a bike, and weight-lifting station. There was a fake fire place, sooo many books, pool and mini soccer. I will be coming back!

The reception boys and girls are very helpful ! Very good customer service 👍

only great if you go Disneyland and have a car

nice good

good job

Good, clean and staff was super nice!

前台服務非常好，入住前會致電聯繫告知當天天氣提醒一下注意事項，這個非常好！也會提前添加微信告知我酒店的位置和酒店的設施，服務非常貼心温暖，注意細節！晚上的雞湯小餛飩也非常好吃，早餐非常棒👍🏻推薦推薦推薦