Pod Inn (Shanghai Pudong Airport)

前台服務態度很好，會告訴房間怎麼走，還會主動詢問需不需要一次性拖鞋，房間乾淨整潔無異味，空調製冷效果蠻好的，上樓是要刷房卡的，安全感十足，附近有個公園晚上可以逛逛 還有吃飯的平價好吃。

It was the worst experience ever! First, they lie about their shuttle schedule. It was supposed to be 24 hours a day but turned out it’s not true. Also, airport drop off provided very limited time slots even though the booking said it was supposed to be 24 hours also. Second, they don’t inform that their shuttle doesn’t drop you off in front of the hotel doors. Instead, they dropped me off in the middle of a dark road and the bus driver waved down the stairs! How am I supposed to bring two luggages downstairs and then up the next morning??? Third, the staff was so rude! They don’t speak English at all and when you want to use a translator to ask questions, they look at you with annoyance and try to finish the ‘conversation’ asap. Also, the hotel itself is terrible. I do understand I can’t expect something nice for that money but please, don’t lie! The photos don’t match the reality. Everything is dirty, I couldn’t even take a shower. Everything smells like cigarettes (I chose a non-smoking room). People smoke inside the halls, near the elevator, literally EVERYWHERE. I hate it! I really don’t understand how come the hotel has so many 5-star reviews. Did you guys get paid?😅 I was relying on the reviews, such a shame. ❌there was no wifi in the room. I honestly don’t think anyone would enjoy that type of stay😅 Don’t make the same mistake as me!

設施：設施齊全 衞生：衞生乾淨 環境：環境不錯 服務：有機場送機服務，十分方便

Late night hard to find the hotel. Not recommended but if you have no choice to save money then…

The place was absolutely filthy. The windows didn't close so it was freezing. The dirt on the walls of the lift made you want to vomit. The bus they got us ( six of us) had green mould on the seats and the curtains. The other friends we met on arrival were frantically trying to get taxis to get out of the place. It was the worst place I'd ever visited and we only stayed long enough until we could get transport to the airport. I just hope I haven't brought any horrendous bugs home with me from sitting on the chairs in the reception.

BEWARE!!!! Horrendous customer service from this hotel!! I had flight delay of 3.5hours making it impossible to stay at the hotel and they were very unhelpfull! They do not speak a word of English so talking on the phone is impossible! No transfer service available. DO NOT BOOK THIS HOTEL!! Only Trip.com fixed my issues and kindly refunded me in full the issues were resolved!!