blinq Residences Shanghai Jing'an

We stayed here for 3 days. Location: The hotel is located near the train station, which is very convenient. The residence have a restaurant, coffee and burger shop right beside the entrance to the hotel. It was easy to go to the Jing'an downtown. Service: None of the staff speaks English even though they advise that they speak English on Trip.com. The people at the front desk in the lobby have poor attitudes, and we did not really feel welcomed here. Whenever we had general questions, they seemed to not want to answer and did the bare minimum to help. When I checked in on our first day, the staff told me to wait for another staff because he did NOT know how to do it. We had to wait 10 minutes. Also on the day of our check out, we gave back the hotel room card to another young man at the front desk. He was not service-minded as he was too busy playing games on his phone while we were waiting for him to check us out! Very unprofessional to play games at work and he seemed annoyed and did not understand why I was waiting for him to check us out. I tried to explain to him we had to check out now to catch a flight while he had the audacity to still play on his phone, and he replied that he did not understand why we were still standing there and asked if we had other questions! Room: The apartment room was true to the photos and the room was cleaned daily with no further problem. The shower head in the bathroom spills out a lot of water to the toilet though, which is a minus. The bed was harder than standard hotel bed so it wasn't very comfortable, but we did not experience backpains. We received a gift from the hotel which was nice. Everything was provided daily. Facilities: The hotel's facility has a huge terrace which was really nice and there is also an area for dogs to play. We did not have enough time to try the gaming area and exercise room but it looked nice on the outside. The coffee machine in the lobby was always empty of either coffee or cups though, which was not very pleasant. Overall, we enjoyed the location, our apartment room but the service is truly terrible. It's unfortunate since the residence hotel is very neat and we enjoyed ouf stay at our room. They staffs on the front desk need more service training and generally people who actually like to work in the hotel industry.

房間很大 很好 地理位置好 價格好 超級方便 下次還會選擇這裏

第二次住這裏了，很喜歡這裏。酒店式公寓比一般的酒店房間裏的設施多。很推薦的酒店，體驗感拉滿！必須來給大家分享一下。 還沒走進酒店，煥然一新的大堂讓人眼前一亮，2個月沒來，大堂居然變了個樣。看得出是剛重新裝修過，整體風格簡約又不失大氣，精緻的吊燈、柔軟的沙發，還有精心擺放的綠植，每一處細節都透露着高級感，讓人一進門就心情愉悦。 辦理入住時，前台工作人員的熱情親切讓我好感倍增。不僅迅速高效地完成了手續，還耐心地介紹酒店的各項設施和酒店裡裏面好玩的地方（最後一張照片彩蛋），讓人感覺特別貼心。 來到房間，乾淨整潔的環境讓人安心。床鋪柔軟舒適，每一個角落都打掃得一塵不染，住起來別提多舒服了。房間裏的電器也十分齊全，除了常見的燒水壺，居然還有洗衣機和微波爐，這對於長時間出行的人來説簡直太實用了，隨時都能清洗衣物，加熱食物，就像在家一樣方便。衞生間裏還有毛巾加熱架，冬天用着暖乎乎的毛巾，幸福感爆棚。 值得一提的是，酒店的外賣配送服務也很有特色。是機器人送外賣讓人很放心，不用擔心亂七八糟的人在酒店裡麪跑外，一個人在外面住，很安心。 這次入住，無論是酒店的硬件設施，還是工作人員的服務態度，都無可挑剔。以後出行，這家酒店肯定還是我的首選！強烈推薦給大家，相信你們來了也會愛上這裏！