Four Points by Sheraton Fengjing

沒想到喜來登的服務這麼差，15:30辦入住，説房間還沒好，問大概多久能好？説不確定，既然這樣，衹能先把行李寄存，和朋友先出去玩了，問前台幾號房間，説好的723房間，等晚上9點多回來變成了831，還跟我説幫我升級了行政房，搞笑了，我訂的就是行政房，這不是忽悠嗎？然後又説走的那天幫我延長退房時間，我訂了2晚，本來就是住上海的，12點退房，還需要延嗎？回到房間，帶來的水果不見了，打電話找前台，説給我放冰箱裏了，害我找半天，為什麼不提前告知？或者留張字條呢？給的房間靠馬路，一早7點被路上車子的聲音吵醒，早餐也不怎麼樣，品種少，餐具也不是每人一套，奇怪前面訂的時候看到的居然全是好評，就這樣的服務。

出來工作都不容易，但是希望前台小哥能夠真誠的對待每一位顧客、能多用點心，明明有外賣機器人前台小哥説外賣要自己下樓來前台拿，然後在住房價格上也是含含糊糊半天講不清，而且特地還説明瞭睡眠質量不好要個安靜的房間，最終花了最貴的價格住了一間早上六點就被吵醒的房間，隔音太差隔壁小孩子的吵鬧聲讓我們根本無法入睡，熬了夜去酒店本想睡個舒服安穩覺，結果真的一言難盡！

I cannot book the shuttle bus to Legoland because I arrived in the afternoon, which was rather disappointed. Otherwise, the hotel is nice and clean and suitable for families with young kids. It takes around rmb40 to go to Legoland.

Excellent hotel with good hospitality service.

Excellent! 👌🏽 I love stay there. Great services! 😊👍🏽

A great hotel with great service! Very spacious and clean rooms. The breakfast is also delicious and offered a great selection. The children's playground and gym are also a big plus. We would love to come back!