Golden Tulip Shanghai Hongqiao Yankuang Hotel

設施：房間十分智能，但投屏什麼的都用不了。 設施：從浴室🛀出來到床的地板特別特別得滑，我直接洗完澡摔得後腦勺着地，第二天早上也和酒店前台反饋了，不知道之後會不會有什麼整改。 服務：早飯🥣還是十分常規的還不錯～

這次是第二次預訂這家酒店。上午10點辦理的入住，最開始安排的房間還有上一位住客留下來的異味，和工作人員説了以後，馬上重新幫我安排了新的房間。重新安排的房間也是覺得有些味道，收拾房間的阿姨又馬上幫我噴了一些空氣清新劑，整個所有工作人員態度非常棒。早餐也很不錯，種類還算豐富。房間一直有空氣清新機是最令人滿意的地方。

酒店服務極差，説好的協調房間，結果10幾個電話打下來不解決任何問題，內部管理混亂，第一天答應的續房，第二天反饋沒有房間，臨時讓你自己出去找。

預訂了兩間 一間自己 一間給客户 自己的情況是 早上7:00時 房務人員在毫無預警之下直接闖入我房，我是完全沒有穿衣且在休息的情況下 ，第二個也就是客户房間要離開時 鎖頭壞了 被反鎖在房內，工作人員把房鏈拆卸下來 才出來 整體員工培訓嚴重不足

I requested a high-floor room but was assigned a lower floor instead. The room had a strong smoke smell, and I noticed that the smoke detector had been blocked by a previous guest. The bed was dusty and felt unclean. The overall value does not match the price — nearly SGD 100 per night. Breakfast was disappointing, with very limited choices, and I was even served a spoiled yogurt. Additionally, my key card didn’t work on some of the lift card readers, which was quite inconvenient. Overall, it was a poor experience, and I would not recommend this hotel unless significant improvements are made in cleanliness, maintenance, and service quality.

This hotel was great. I loved the sizes of the rooms and the bathrooms. My only issue is, there is no control of indoor smoking. Other guests will be smoking indoors with the fumes seeping all the way throughout the corridors. Are smoke alarms that difficult to install? What’s the point of getting a non-smoking room if people in other rooms are just smoking throughout the entire time? That’s definitely something that needs to change because if it’s a five star hotel, this is supposed to be a standard.