Hesperia Sevilla

Terrible stay… the 4 stars hotel is a Scam. It almost destroy my experience in Seville. The gym room and indoor pool charge extra fee…which is not aligned with my understanding about a so-called 4 star hotel. We got a super smoky room in the beginning, the smell is far away beyond my tolerance. There is no coffee maker and kettle inside the room… the room service lady told us no kettle in room is a standard practice. Thanks to Trip.com helpful customer service team, we finally got a kettle on the 2nd day. We didn’t ask for house keeping for green purpose, so we only make call to ask if we could get bottle water refill, one day they delivered them to our room, the other day they told us we must go down to the reception to take the water… I don’t really know what’s the standard. The hotel overall give me a feeling of Cost reduction… just like the hanger design in the wardrobe.

It’s in easy accessible area,very close to metro and bus to central area. The hotel services are fair,front desk spoke good English to communicate. The rooms are very generous and clean. We had a good stay!

I recently had the pleasure of staying at this hotel, and overall, I had a positive experience. One of the standout features was undoubtedly its fantastic location, which offered convenient access to the nearby metro station. However, I must acknowledge some areas that fell short of expectations. While the room was comfortable, I did notice that cleanliness was not up to the standard I had hoped for. Additionally, the amenities provided were somewhat lacking, which was a bit disappointing. Nevertheless, despite these minor drawbacks, the hotel staff were friendly and accommodating, and I appreciated their efforts to make my stay enjoyable. With some attention to detail in cleaning and enhancing amenities, this hotel has the potential to be an even more delightful destination for travelers.