Triana House

The staff could not have been kinder or more accommodating. 5 stars honestly I felt so taken care of and relaxed here. The space is gorgeous and the rooms have everything you need. And it’s nice to be in Triana and walk the bridge lit up at night.

I usually only write reviews when I’ve had a positive experience. I’m making an exception here because our experience might help other travelers be discerning in their choices and offer needed feedback to Triana House. On the positive side, the staff was largely very nice and helpful. The room was clean and has good air conditioning. We had two major problems- one is we had no hot water for 3 of our 4 day stay. We were told it would be fixed but it was never fixed. We were not offered an alternative room nor a discount on our bill. The second major problem - this “ hotel” has 2 buildings and one is a hotel and one is a B&B. We booked on ******* and there was zero explanation of these two tiers. We had no access to shared spaces in the hotel such as the lobby, terrace, or dining area. We had to eat breakfast in our room. We had no refrigerator and no safe. Our shower was a tub with a handheld on a pedestal which is dangerous and slippery even for younger fit people. Our last day we ordered a taxi to the airport and WOW the receptionist gave our taxi to people staying in the hotel instead of finding out if the taxi waiting was ours or theirs. The taxi was ours. You are treated like second class citizens if you are not in the “hotel”. If you book here know this fact.

Ideally situated close to the buzz of triana, yet in a quiet location. The two ladies on reception were delightful and couldn’t do enough to help. Good recommendations of local eateries. The bed and breakfast was great served by a lively lady