Cbh Donnington Manor Hotel

Very good. Reception and bar staff very friendly and engaging.

Excellent stay.Everything was perfect

I would not recommend booking this hotel. Our room was small, dark,noisy and smelly. We checked out after an hour. It is expensive and not worth the money. We checked into a much nicer hotel in Tunbridge Wells instead that was the same price. Do not book.

A lovely hotel with attentive staff and a fab atmosphere. Indian vibe to the decor, (but not the food). Comfortable room. Well appointed. Almost full blackout at night. Walk in shower. We booked a dinner bed and breakfast package direct through their website which was great value. The restaurant had a cosy feel and was in the period section of the hotel (bedrooms in more modern section). Included in the deal was a 3 course meal from a reduced menu including a choice of 3 starters, 4 or 5 mains and 3 desserts. Tasty, generous portions. Attentive but unobtrusive waitering. Lovely bar area, some tables had a view over the tranquil front garden. Outdoor tables available. We thoroughly enjoyed our stay and thought this was a super mid-range place with excellent customer service

The food was ok, but the most concerning thing is this hotel seems to want to scam you with parking tickets even if you are legitimately using the Tesla charger or even as a customer. They use ANPR and have the grace period set at 0 hours and 0 minutes. So the second you drive in you are going to get a ticket. Really bad customer experience, especially as it comes up as an official charger in the Tesla network!

The staff here are excellent. Well trained..cheerful!.. and always willing to help. We were late back one evening but they were still happy to provide a bar service which many hotels no longer seem to offer following Covid. Breakfast was good quality and couldn't fault anything.