"Bữa sáng ngon"

"Khách sạn ở vị trí tuyệt vời, siêu thuận tiện cho việc tham quan Disneyland với dịch vụ đưa đón miễn phí. Cũng rất dễ đi bộ đến các trung tâm mua sắm và outlets gần đó, nơi bạn sẽ tìm thấy rất nhiều lựa chọn ăn uống. Các phòng cũng khá rộng rãi!"

"great service, clean rooms and decent amenities."

"Chọn khách sạn này là gần Disneyland. Không tiếc! Họ đã phản hồi nhanh chóng khi chúng tôi đợi ở nhầm ga để đón khách đến khách sạn. Nhân viên lễ tân thân thiện và hữu ích và làm thủ tục nhận phòng dễ dàng! Chắc chắn sẽ giới thiệu khách sạn này nếu Disneyland là một phần của hành trình của họ. Nó cũng đối diện với trung tâm mua sắm lớn và Làng La Vallee .."

"I had fully paid for my booking over a month in advance. However, upon arrival at the hotel, I was informed by the reception that my room had been sold to someone else. There were no available rooms left for me, and I was told I would be refunded on the spot."

"Đúng"

"Vị trí cung cấp dịch vụ đưa đón miễn phí đến Disneyland nhưng hãy đảm bảo đến sớm hơn để đi xe đưa đón. Xe đưa đón cũng quay trở lại khách sạn từ Disneyland nên rất thuận tiện để đi lại. Chúng tôi ở hướng ra hồ nên có vịt ở đó vào buổi sáng và buổi tối, vì vậy hãy chú ý đến chúng (và nghe tiếng kêu của chúng) nếu bạn ở đó."

"Vị trí tuyệt vời. N*** cạnh một trung tâm mua sắm tuyệt vời, đi bộ qua là bạn có thể dễ dàng đến Disney và Paris. Nhân viên thân thiện, khách sạn yên tĩnh, tầng dưới đẹp. Điểm trừ duy nhất là hành lang, v.v. hơi cũ, nhưng đây là khách sạn đáp ứng chính xác những gì chúng tôi cần với mức giá tuyệt vời. Chắc chắn sẽ quay lại đây khi tôi ở khu vực này một lần nữa và giới thiệu cho gia đình và bạn bè của tôi"

"Here’s the review with that point naturally incorporated: Unfortunately, this was not a pleasant stay, and I would not recommend this property. The self check-in process is unnecessarily complicated. The instructions initially direct you to a different side of the apartment building, which is confusing. Unless you read them very carefully, it’s easy to spend at least 30 minutes just trying to check in. Between accessing the building, collecting the keys, entering the apartment, retrieving the car park fob from the kitchen, and finally getting to the parking area, you end up opening around 6–8 different doors before you’re fully checked in. It is far more complicated than it needs to be. The underground parking is secure, but it is very dark, has a strong unpleasant smell, and many of the surrounding parking spaces appear to be used as storage areas, giving the whole area an untidy feel. Inside the apartment, the linen was clean, the kitchen was well equipped, and the main bed was acceptable. However, the sofas were heavily worn, stained, and looked dirty. The sofas shown in the listing photos appear clean, tidy, and in good condition, but they do not reflect the actual condition of the furniture provided. The listing also suggested the apartment was suitable for three adults and children, but the sleeping arrangements don’t realistically support that. The sofa bed is very worn, and the single sofa bed isn’t suitable for either adults or children. Before arriving, I contacted the host to request fans as there was a heatwave forecast. I received no response. The apartment became extremely hot, and with no fans or any form of ventilation, it was very difficult to sleep. Travelling with young children made this even more challenging. There are also several maintenance issues. The toilet door handles are very stiff, the wardrobe doors are difficult to operate, and the bedroom has no main light—only bedside lamps. The only convenient power socket is occupied by the bedside lamp, so if you need to charge your phone, you have to unplug the lamp and leave the room without lighting. The hallways throughout the building also have a persistent unpleasant smell. The biggest issue occurred on the morning of checkout. At around 8:30 am, the water supply stopped completely. We were unable to shower, wash properly, or get ourselves and the children ready before leaving. I contacted the property immediately but was simply told to send an email and wait up to six hours for a response, which was completely impractical given we were checking out that morning. I then contacted Trip.com customer service, who responded immediately and genuinely tried to help by contacting the property. Unfortunately, the property management never responded to them either, leaving customer service with very few options other than offering a small compensation. While I appreciated Trip.com’s prompt support, it did not resolve the situation. Having to end a family holiday without running water and without being able to take a shower is simply unacceptable. Overall, while the apartment has a few positives such as secure parking, clean linen, and a functional kitchen, these were outweighed by misleading listing photos, poor communication from the host, uncomfortable sleeping conditions, inadequate facilities during a heatwave, maintenance issues, and the complete lack of support when a major issue occurred. I would not recommend this property. The only positive experience was Trip.com’s customer service, who responded promptly and did their best to assist despite the property’s lack of cooperation."