Tài Khoản Khách
28 tháng sáu, 2024
We found the Hotel very quiet and on our arrival we were met at the desk by Carlos, he was very helpful in giving us details about our stay. All other staff were equally professional, Elena and Sylvia were also so helpful. Our room which was a Junior Suite was so nice, spacious and had a great view over to the sea, sitting on the large balcony made it very relaxing watching the world go by. Housekeeping was normally very good, although 3 times we had no towels left in the room and after the rain in our last week the balcony glass was very dirty which would have been nice to see through it as it was not cleaned. Breakfast were good with a wide choice of drinks/food. The experience was let down by the self serve coffee machines, all too close to the crockery which made our experience of trying to get a drink a bit frustrating. The only other area of the Hotel letting itself down is in the lack of sun beds available. Some approx 60 beds available for a possible 200 guests, so the maths are not good. People are so sad that that mostly every where they get up early and place towels on beds, no different at this hotel. However the Hotel does lay leaflets around stating that the towels WILL be removed after 20 minutes. At no time during our 2 week stay were any towels removed with guests getting up at 07.30 and placing towels on beds, leaving the hotel for hours and then returning back to the beds. So the pool area could be utilised much better to provide more guests with beds, the lack of them just enhances the already poor culture of some of sad people who life must exist in around getting sun beds. This said our overall stay was excellent and mainly down to the location of the hotel, the staff being very friendly, good attitude and being helpful.
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