Four Seasons Safari Lodge Serengeti

One of the best resort in Senerona! Service is excellent! Will be coming again!

很好 很完美 到處都是小動物 有鼠兔 大象 牛哞哞🐮.. 吃晚餐的地方有當地特色節目 服務也很好 很熱情 酒店還有AK槍手～ 酷。 喜歡💕

服務很糟糕，響應很慢，很糟糕。但是環境景色確實好

1.運氣好能看到各種動物來喝水 2.酒店前台拿兩個女的很一般，其他人都很好 3.強烈推薦去住beyond的酒店，比這裏更好哈哈哈

Well if you are going to do Safari, go Serengeti and, to hell with it, go Four Seasons. The Serengeti is so beautiful and where best to soak it all in than the Four Seasons. Getting to Seronera airstrip is a delightful short flight from Arusha, so close to Kilimanjaro. The pick up transfer is a Game Drive in itself. The Game Drives are superb. Your own personal vehicle and superbly knowledgeable Guide. (Thanks Bushiri). The Ngorongoro Crater drive is long (4 hours) but is it worth it? Hell yes. Unbelievable coming together of so many animal species, the like of which you are unlikely to see elsewhere. Humbling. The balloon trip is a must (yes an early start but essential viewing). As for the hotel well there are various blocks of accommodation with differing views. Watering hole view is popular but you are also viewing the pool. The savannah view is just as good if not better. Authentic views and great sunsets. The animals steal the show obviously but the hotel provides a more than comfortable and non intrusive base. Some issues which we flagged were sorted and Marisa and her team went above and beyond to help us with flight issues out of Seronera (be prepared for organised chaos on leaving Seronera Airstrip). Wow. What a trip.

From the moment we arrived at the Four Seasons Serengeti, we were captivated by its extraordinary ability to blend luxury with the untamed beauty of the savannah. This is not just a hotel—it’s an unforgettable journey into the heart of the Serengeti, where every detail has been thoughtfully curated to create a seamless and immersive experience for guests. The warm welcome we received from Marisa, Matthew, and Ashley made us feel as though we were returning home rather than checking into a resort. The sentiment of "This is your home" was not just a slogan but an ethos that defined our stay, radiating through the attentiveness of every team member. Ashley’s exceptional attention to detail and seamless communication ensured that every element of our trip flowed perfectly. Operating a five-star property in the Serengeti is no small feat. With wild animals roaming freely and nature serving as both a breathtaking blessing and a constant challenge, it requires an extraordinarily well-trained and dedicated team. The Four Seasons team handles this complexity with an ease and professionalism that left us in awe. From managing wildlife encounters to ensuring the highest safety and service standards, their skill was evident in every aspect of our stay. The planning of our activities was flawless. The game drives were impeccably coordinated and led by an outstanding guide, whose deep knowledge, passion, and sharp eye made every drive a thrilling adventure. Sundowners in scenic locations added magical touches, while quiet moments between excursions gave us time to reflect and appreciate the vast beauty surrounding us. The fitness center deserves special mention. Overlooking the breathtaking savannah, it is equipped with state-of-the-art Technogym machines and provides an inspiring setting for staying active—even in the middle of the wilderness. Working out while gazing at the endless horizon made exercise feel like part of the adventure itself. The unsung heroes of the property are undoubtedly the housekeeping team. Their impeccable attention to detail, efficiency, and care were constants throughout our stay. Every time we returned to our room, it felt like stepping into a sanctuary—tidy, serene, and always prepared with thoughtful touches. This behind-the-scenes excellence played a significant role in our overall comfort and experience. The property itself is beautifully integrated into its surroundings. Every aspect of the design respects the natural environment, making it feel like a harmonious extension of the Serengeti. The resort also celebrates local Maasai culture in an authentic and meaningful way, offering guests the opportunity to engage with and appreciate the region's heritage without compromising on luxury. Ultimately, it is the people who made our stay extraordinary. The staff’s passion, dedication, and personal touches went far beyond what we’ve experienced elsewhere, setting a new standard for excellence in hospitality. From the guides