Meliá Serengeti Lodge Member of Meliá Collection

We had a fantastic stay at Meliá Serengeti Lodge. It was well-positioned on a ridge line affording guests a fantastic view of the rolling plains and umbrella thorn acacias stretching out to the horizon. The sunset views were amazing. This could all be enjoyed from within their refreshing pool, from the comfort of the poolside loungers or from the bar and restaurant with food and cold drinks close at hand. All rooms faced out onto the Serengeti and one could survey the land through to the horizon from the privacy of one’s balcony. We saw zebras, baboons, gazelles and cape buffalo in the land and trees just beneath us. There were many birds at the open terrace and the nearby trees. There was a watering hole below the pool area but it looked pretty dry and did not seem to attract much wildlife whenever we observed it. Elephants have reportedly drunk at the waterhole. Speaking of wildlife near the lodge, the Meliá Serengeti Lodge is open to it’s surroundings and the wildlife. An armed Maasai escort was required whenever we moved between our rooms and the public areas at the main building. The closest on-property encounter we had with wildlife intrusion was when a Cape buffalo grazing under the cover of night came right to in front of our veranda. Incidentally there were numerous purple/blue flags all along the road leading to the lodge; these were tsetse fly flag traps, we were told. As mentioned the rooms each have a private balcony and all face the Serengeti plains. The rooms are spacious, bright with a contemporary design. There was a wood frame four-poster bed, a wrap-around mosquito net available for use. The bed was comfortable and we slept well. The bathroom was big enough, a glass partition separating the shower stall from the rest of the room. The towels were folded with the “Melia” name facing out, a clear sign of attention to detail. The air conditioning was strong. The food and drinks were served fairly promptly at the restaurant. We were part of a safari with pre-arranged meals. These were well-prepared and tasty. We enjoyed sundowners one evening on the lower terrace below the pool level. The bar was slower in getting drinks to us by the pool. Overall, even though we weren’t on a Melia-arranged safari, the interactions with the staff were all courteous. It was a great stay.

Great hotel in the heart of the Serengeti. The facilities are of superior quality. The food and its ingredients is excellent. The efficiency and kindness of the staff is remarkable. Take your time to have a free day to enjoy the hotel, the swimming pool and the fantastic view.

Just spent two nights at the luxurious Melia Serengeti Lodge and I can confidently say this property deserves awards! Every part of the experience was excellent. The hotel arranges pickups from the Seronera airstrip and emails you in advance to inquire about dietary needs and room preferences. The drive to the lodge from Seronera airstrip takes approximately 90mins and is a mini game drive in itself as we saw several animals along the way including hippos, elephants, giraffes and hyenas. Upon arrival we were warmly greeted by Maasai and Hotel staff. We were offered refreshment drinks and hand towels scented with lemongrass as we got checked in. The property itself is pristine and is spotless...no dust, dead bugs or garbage anywhere. The small gym, pool and restaurant were charming, as was the bar and lobby area. Tasteful decorative touches with Tanzanian cultural elements are incorporated throughout. Our room (#214) was a panoramic double room and the views were spectacular. Our second day we watched a huge herd of elephants walk across the valley from our room. The room also comes with everything you need- hair dryer, umbrella, minibar, bug spray, repellent, mosquito nets, bath sheets, slippers, bathrobes and USB ports. Nothing was damaged or dirty. We called to ask for extra towels and water and they came within 5 minutes. Meals were served with a set menu and everything was delicious. Service was also excellent and fast- we never waited more than 10mins for any course. Our first night we were served dinner in front of a bonfire and our last night management arranged for us to have a private table overlooking the Serengeti. The staff are simply wonderful. Each and every person wished us good morning/evening and inquired about our stay. Special shoutouts to Mathew our beloved guide, Jacob who picked us up from the airstrip, Happiness and Norah at reception, Nathaniel at the restaurant, server Frida, beverage manager Chacha (ask him about Freddy the buffalo), Steven at the bar and Fernando the property manager. They all made us feel so special- truly outstanding hospitality. I've visited 46 countries and countless luxury hotels...the Melia Serengeti is one of my top picks worldwide. Highly recommend!

Very handsome and warm stuff. A great place to have the real safari, serengeti and savanah experience. A lot of animals around. The hotel is very comfortable and safe. Chefs and gastronomy the best I had I África. The picnic experience is awesome, we love it. Perfect place for everyone, from kids to grandparents. Thanks Melia Serengeti for feeding our hearts!!

We are absolutely delighted with our experience at Melia lodge! The hotel sits just outside the centre of the main game reserve which does make it more secluded. The beauty of the hotel is absolutely amazing as it overlooks a breathtaking panoramic view over the south western side of the Serengeti. The rooms each have their own view too which makes for a brilliant way to start and end each day. The facilities are brilliant and well maintained by an efficient and welcoming staff. The staff make sure the exceptional standards are lived up to because they deeply care about the hotel and its guests. Each member is highly attentive and ensures guest needs are always met. Food and drinks are fantastic with exceptional standards of delivery. We would also like to acknowledge the wonderful game reserve guide Emanuel who was kind, thoughtful and extremely good at ensuring we saw the vast majority of the animal species within the park. Everyday was consistent with his knowledge and experience meaning we walk away incredibly fulfilled and inspired because of him. We have no doubt all the other guides associated at the Lodge are the same and also showcase the beauty and astonishing Serengeti extremely well. We cannot emphasize enough that this place is absolutely WORLD CLASS!!!!!

This is the most complete review you will find here. We are Platinum Members (maximum level) and here’s all you need to know. Please carefully review all the essential details provided before you book your stay. You will thank us later. The final segment of our honeymoon was unfortunately marred by the ineptitude of the manager at a supposedly luxurious 5-star resort. The Room: Upon our arrival after an internal flight and a full day of safari, we were kindly greeted at reception and upgraded to a Junior Suite as Melia Platinum members. We quickly showered and unpacked our luggage, excited for the last part of our trip. Unfortunately, our excitement quickly diminished upon checking carefully the room. It was evident that it had not been properly cleaned or prepared. Nothing seemed to be in its correct position, everything moved around as if it had been previously used. The bed was only partially made, missing pillowcases, and the welcome picnic basket was half-eaten, with crumbs scattered throughout. Most alarmingly, we discovered a rotten apple core in the bathroom bin, indicating a serious oversight in housekeeping. It was brown, so it must had been there for quite some time. While the bed appeared made and there were fresh towels, the overall state of the room left us feeling uncomfortable and disheartened. When I approached reception to address these concerns, the management's response was disorganized and panicked. Although I invited Ms. Rocio Garcia to inspect the room firsthand, her reaction suggested a lack of understanding of the gravity of the situation. Ms. Rocio Garcia left saying she was going to watch CCTV cameras to understand how this happened. We were left in a state of limbo, uncertain of how to proceed. While waiting for a resolution, I witnessed a staff member preparing another room for us with the door wide open, carelessly placing a decorative pillow on the floor on top of his shoes. After making the bed, he was picking it back up to put it on the bed. Thankfully, we stopped him in time and asked him to remove all the dirty decorative pillows from the room. This level of attention to cleanliness and detail was shocking, from any hotel and particularly in a five-star establishment. Returning to the front office, we communicated our observations to the front office manager, who appeared overwhelmed and uncertain. She had no idea of how to get out of this situation and we had to tell her what she should have done. We were truly shocked by how this was being handled and we felt lost completely by the management. We expected clear guidance and reassurance but were met with confusion instead. At one point, we expressed our desire to leave the hotel, feeling completely lost in this situation. After witnessing the poor care and attention that the housekeeping staff gave to the bed, it was really difficult to feel clean in the hotel at any point. Eventually, we were moved to a new room, and while the manager apologized and offe