Hotel Villa

Hotel is clean and spacious. Parking is available surrounding hotel. Near to palm city mall and variety of restaurants.

I came in for late check in and the hotel refuse my permission to get a room. I was left unprepared for my business meeting because I was denied to get a room to bath anx rest which I already booked amd paid thru trip.com. The receptionist cannot give a satisfactory answer and suggested that we have to pay extra on another booking in order to use the room. I think thiz is the worst experience with trip.com due to the hotel-s irresponsibility in fullfilling customer from trip.com. I will never book this hotel again. They are so irresponaible. I would like to request a refund for this. I had been using trip.com a lot which was good and this hotel is the worst experience. They akso told me that thier bos can handle this but they refuse to contact thier boss.

Clean and comfortable