Ellystay

Phản hồi của nhân viên tiếp tân rất kém. Tôi không hiểu tiếng Nhật và cũng không hiểu tiếng Anh. Phòng khách sạn rất đẹp và rộng rãi, nhưng tôi không khuyên bạn nên dùng nó.

Phòng tiêu chuẩn, nệm có sưởi, tiện nghi hoạt động tốt, vị trí hơi xa bên trong

Enjoy staying here. It's very clean and organized. And I really like that. It's a self-check-in. It's also easy to do laundry because it's free and it's very conveniently located in Gwanakgu. My only issue is that it's very hands off so it's hard to get in touch with somebody if you have an issue. So as long as you don't have any issues you're fine, but if you need something you might be in a little bit of trouble to get in contact with somebody. I had a few different things happen like I could not log into Netflix and the laundry machine door wouldn't open. And both times I contacted the customer service but I wasn't able to get help in a timely manner. However, this is not really a big deal for me because I don't have any serious issues that I ran into. So my stay was really enjoyable and I would definitely stay here again long term. It's very affordable. The lighting in the room is good as well. However, I think it needs a lamp. And the bed is a little hard but not too uncomfortable. And the windows are very small and the view is not the best but it still works. So if you're looking for an affordable place to stay, this is a good choice.

We couldn’t enter our room twice as they had changed our room passcode. Front desk wasn’t responsive and usually uncontactable. Foreign cleaner was very disrespectful and rude as well.