olivehotel

環境舒服，值得再去。客戶服務員中心親切。 地理位置位於市中心，近地鐵，大約走路10分鐘到達。附近也有便利店

Отличный номер, практически все понравилось. Месторасположение неплохое

床很大很舒服，和圖片顯示一樣，美中不足的是沒有采光，洗手間有一點反潮，整體居住體驗還可以

대박 깨끗하다

Mọi người nên đọc kỹ trước khi đặt phòng. . Một số hình ảnh đầu tiên của phòng tiêu chuẩn là giả. Người ở khách sạn cũng rất thô lỗ, họ cứ trốn tránh trách nhiệm và yêu cầu chúng tôi liên hệ với agoda, nói rằng vô ích, họ còn từ chối cho tôi thêm tiền nâng cấp phòng, họ chỉ nói rằng tôi có thể đặt lại phòng khác. . Ảnh không khớp với sản phẩm thực tế và độ sạch sẽ rất kém. Sàn nhà rất bẩn, ga trải giường ố vàng, có rất nhiều lông trên chậu rửa và trên mặt bàn. . . Tôi phải lau sạch bằng khăn giấy ướt trước khi chạm vào bất cứ thứ gì. Tôi không dám không đi giày chút nào. . Chậu rửa để trong phòng chứ không phải trong toilet, lại không có gương rất bất tiện cho việc đánh răng rửa mặt. Bên ngoài phòng là cầu thang phía sau và một đống mảnh vụn, cảm giác rất tồi tệ. Tôi sẽ không giới thiệu bạn và sẽ không quay lại nữa. .

I have booked 4 nights of the superior double room. However, the room I got is a standard room instead of the one that I booked and saw in my reservation. I asked the house host on the first night and they refused to give me the correct room and said that it was the mistake of the Agoda platform and that the room description is wrong. The attitude is suepr ride and they kept speaking in Korean with foul language and the male host pushed me out of the counter and said that I cannot stand in there (which they asked me to come in to check the detail in their computer). It is totally a very bad experience and it is totally not appropriate to touch and push me as due to different gender (I am a female and the host is a 40+ male). So I told Agoda to solve this issue but they kept using different CS colleagues to reply my email with different answer. Some of them said that they can refund (I have email record) and some of them didn't know what happened and kept asking me repeating questions. This is really annoying and I have handled this issue for over half of my trip and wasted me lots of time without any solution from Agoda nor the motel. This is not acceptable that either the hotel or Agoda are taking any responsibility. Both of them have charged me a price especially Agoda is charged me the difference of the hotel room, but no service or solution are from Agoda. I really don't know why I need to book via Agoda then as they didn't secured my booking and just having alignment with the hotel. I personally do not recommend to book this hotel or even using the Agoda as they are not helping at all for any issue when it is happening. Besides, the room is super dirty and so many scratches on the wall, broken floor and dusts everywhere. The toilet lights and TV also turn off suddenly at night and a women voice whispering over night. The room totally not clean and have ghost... The location of the hotel is really bad as well as it is surrounded by karaoke rooms and motels. So many needy and drunk men around the hotel and the streets to the hotel is super dark without any street light. Really do not recommend anyone to book this hotel unless you are okay to stay with ghost and bad attitude host.