Tài Khoản Khách
ngày 12 tháng 3 năm 2025
Pench International canceled my confirmed Holi weekend booking and is now forcing me to choose a different date, claiming they’ve already taken payment from another customer for the same dates! The resort staff likely saw an opportunity to resell the room at a higher rate, taking advantage of the high demand during the festival weekend—essentially making double or triple the money off the same booking. All of this happened simply because I inquired about possible options in case of a medical emergency. Now, I’m left without a room, with most good accommodations fully booked and a group of kids excited for Holi with nowhere to stay. This booking was made nearly two months in advance. I will be taking legal action, but I want to warn all future customers—think twice before booking here or while communicating with the staff. They are expert liars who claim to read between the lines whenever it means additional money for them!
Dịch