Vinifera Vineyards Hotel

Good hotel with vinery

We checked in on Friday evening. The dinner is not included to the room rate but it is fine we had a nice experience, the food was delicious. Our room was on where the pool was, and located on the upper floor. The room was clean. On Saturday morning we had breakfast and it was good as well. We found out that the hotel part is rented and operated by some other people. In the afternoon we had the wine tasting which was again enjoyable. During the tasting we saw a police car and then when we asked about the situation we were informed by the waiter that some afgan refugees were seen in hotel area where our room was located. This was not a nice feeling for us and we felt a bit uncomfortable but not so suprised because it is not a gated community. At night when we returned from dinner we entered our room and as soon as we turned on the lights we saw 3 bats. We went crazy! Called the reception asap but it took minutes for someone to come to check the room. And when he came in he has informed that bat was seen in another room before which is totally not my problem!!! Then we asked for another room and again it tooks minutes for him to find the lady who deals with the reservations. Then he told us that they can find a room in one of their hotels in Selcuk-İzmir. We did not accept it and we found a place for ourselves in DoubleTree Hilton. When we were checking out the lady asked us to pay for 2 nights (we were going to stay for 2 nights) and of course we did not accept it and paid only for 1 night and left! They did not even apologize for the situation! It was very unprofessional! I will never again stay in this hotel and will never recommend it to my friends! If you want to go and taste the wine and have dinner that’s OK because we were tokd that the real owners of the YediBilgeler are responsible for those services! It was again very rude of the lady who is at the reception to ask for 2 nights fare and not even apologize for once!

Otel keyifli, çalışanlar güler yüzlü ve ilgili. Restoranın şıklığı oteli gölgede bırakıyor. Restoranda yemek yedikten sonra otelden, odalardan ve hizmetlerden beklentiniz artıyor ancak otel bunları pek sağlayamıyor. Odaların açıldığı yeşil alanda bulunmak hem gece hem de gündüz cok keyifli.