Hotel Crescent Resorts and Club

We had booked a grand villa for two days. But after check in we saw bathroom was full of cockroaches, jacuzzi was very dirty, and the room was smelling badly. We asked them to change room, they told us another grand villa is not available, but a cottage is available. So we shifted to cottage but that too was dreadful. A tail of lizard was on the sofa, when we complained to housekeeping a person came and threw the tail, when i insisted to check again, we saw a blood soaked lizard was resting behind the sofa pillow. With many efforts they could take her out. The jacuzzi here too was very dirty. Washroom was ant-home. No hot water was available in tapes, and when complained about it, they said open the tape for atleast 1/2 hr. But still it was unavailable. The quality of breakfast was poor, with very limited options. The exteriors was maintained, but the interiors were dreadful. It's just a waste of time and money to stay there.

The property is ok. The rate they charged for executive suite was very high as compared to the facility especially in a place like sehore. The complimentary breakfast was very bad.

1) highly satisfied with their service and quality of the property. 2) polite and co-operative staff