Vadim
ngày 8 tháng 6 năm 2024
I have stayed at this property a dozen times for my personal and work leisure. I originally booked 1 King bed with a pull-out sofa with my reservations. We checked in at 3:50 on 6/3. I asked the person helping us (Marissa, I believe) if I could have a room (no upgrade) available as per my notes on the 4th floor as I will be working from the hotel and do not wish to have noisy neighbors above me if possible. Before I could finish my sentence, she stated that "all of her 4th floor rooms were not cleaned yet." 3:50 pm on a Monday, and housekeeping still needs to clean an entire floor? Right. I let that slide. I then asked if I could have a room on the east side of the building on the third floor. Little did I know that our room was NOT on the east side of the building and had two full-size beds instead of the whole king, as per my initial reservations. That was fractional compared to the interaction I had with the woman that checked us in. The entire process felt like an interrogation. I was asked where I worked. What was I in town for? What company I work for? If anyone else was with me. Look, I know human behavior very well. This woman was NOT making small talk with me. She was interrogating me in front of my wife, and I will keep my opinions to myself about what I REALLY feel like she was doing. All in all, this entire experience and stay was weird and made us feel very uncomfortable. I will not stay here again on my or my company's dime.
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