Sonesta Simply Suites Phoenix Scottsdale

When we checked in it was late, however our room was on the 3rd floor, we asked for a different room and we received a room on the 1st floor. A sleeper sofa reserved, no sleeper sofa, toilet seat broken, The secured dead bolt lock broken. We moved 2 rooms down where a sleeper sofa was, the sleeper sofa was so nasty, I was afraid to sit on it. It shouldn’t have even been in the room. I definitely wouldn’t have given the room to an out of town guest. I have stayed at a sonesta suite before. None of them was ever this bad. This place needs a lot of work based on the rooms we stayed in.

White would call it ghetto I’ll call it ridiculous As soon as you open the door it smelled like fish! I left 1 day early, even the AC will turn off in Arizona when you need it on non stop… you have to put it on 68 to stay on… then it makes noise, the toilet paper roll had stains on top, I didn’t want drama so I didn’t complain because I wanted to just get it over with and leave eventually. Then what is this $100 deposit in person and $5 a day charge to use the parking? This is why I love California and would never live there. The pillows also suck, the tv and tv dresser was awkwardly positioned as well to the left and not in front of the bed, and again every time you leave and comeback the stinky smell of fish or tampons, no bar soap only locked into the wall shower gel I can tell these people are cheap and insecure, there was no sink tab either, the toilet you have to hold down 10 sec to flush thoroughly, the shower was ok but not strong enough, there’s no air freshener, this was expected possibly but waste of time and money

The one thing I did like the lady was able to let us check-in early But to find out, that was because there was a lot of vacancies Lots of holes in the walls Bathtub was dirty TV was broken when we got there. People were out in front of the location and drinking. Homeless at the gas station that shared the Driveway to location. Mattress had a huge depression in the middle Would not recommend.

Staff were friendly and responsive. This hotel needs some renovation to scale it up a bit.

Sonesta Simply Suites provides a high quality experience at an affordable price. The staff are friendly, my suite was clean and comfortable, the refrigerator and bathroom fan are quiet. Easy to find ,near Resturants, shopping. The door to the room is quite heavy so if you leave really early or come back late be considerate of others and don't let the door slam shut, its very loud and can wake or startle your surrounding quest.

Book & Stay! It was perfect! Will stay here again. We travel to this area often for my sons sports. He is on a traveling team & we come in from over 230 miles away. This place is awesome! I was leery booking it, & I am so glad I went for it