Tài Khoản Khách
ngày 14 tháng 7 năm 2025
Disappointing Stay – Room Was Extremely Dirty
I was extremely disappointed with my recent stay at the Ramada Hotel. Upon entering the room, I was shocked by the level of cleanliness—or lack thereof. The room was far below any reasonable standard: stained bedding, dusty surfaces, a dirty bathroom, and a lingering unpleasant odor. It was clear that the room had not been properly cleaned or maintained before my arrival.
For a hotel brand like Ramada, I expected at least basic cleanliness and comfort, but this experience was completely unacceptable. I addressed the issue with the front desk, but the response was dismissive and no meaningful solution was offered.
This stay did not reflect the standards I associate with the Ramada name, and I will not be returning. I sincerely hope management takes feedback like this seriously and improves their housekeeping protocols.
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