Extended Stay America Suites - Columbia - Laurel - Ft Meade

Extended Stay is a great concept, marred by poor quality control. Our stay was a mixed bag, but I'll try them again on the hope their quality control improves. The great concept is that every room has a full kitchen (minus conventional oven), so that if you're staying awhile and don't mind cooking a bit you can eat your own food - improving quality and saving a butt-load of money. Our problem was that the first room we were given was uninhabitable - missing a major furniture item, light out by the bedside, phone not working (couldn't reach the desk), pillows minus pillow cases and one of them stained with a bit of blood. A second room was fine, but of course we had to move to it. The desk help was super-friendly and helpful, so I can't fault that, but clearly their QC and room inventory were sub-par. Still, once we got settled we were happy with the place, and will give them another shot.

The staff is always very courteous and friendly. The breakfast is good they have oatmeal and muffins and above all good coffee. Rooms are probably the best in the area. I will definitely stay here again.

We checked in the hotel and everything appeared okay until we settled in the room. Shortly after we saw a roach with eggs attached crawling from behind a tv. We then looked around the room to make sure nothing got near our belongings. As we looked around the refrigerator areas, mice droppings were found. Unless you want to deal with pests that could hitch a ride with you home, suggest you find somewhere better to stay. First time ever experiencing roaches in a hotel. We checked out immediately to never return and were so glad we caught this early. Cleaning and extermination services should occur regularly. Do better.

Rooms are dated. They had no kitchen items not even a coffee maker the first rooms mattress smelled like human pee the second room smelled of underarms and sweat.

We were initially given a room that should have been out of service - missing essential furniture, non-working light fixture by bed, blood stains on pillow, and all pillows missing pillow cases, phone service to desk broken. The receptionist was very helpful and got us a serviceable room in exchange, so props to her, but having to change rooms was a drag. The rest of our stay was good.

The room smelled like smoke and there was a distinct odor of food in the room. This was unacceptable and does not warrant a favorable review.

My stay at Extended Stay America at Columbia Laurel, MD was AWESOME! I have stayed From August to November 2023. The ESA staff, including MK, Paula, Stephanie, Ley, the housekeeping staff, and the Maintenance team are exceptionally professional and friendly. I would recommend anyone to stay in. I love to cook my own food, they provided me with a stove to make my own healthy food, and the room has a good-sized Refrigerator where I can keep my food. it is in walking distance from my work, it has the nearest high school with a big playground where I was doing open-air exercises. Please let me Recommend areas 1. A lot of people smoke in the backyard and directly come to the rooms, which has disturbed me a lot, It would be healthy to allocate a smoker's area that doesn't affect the nonsmoker guests, 2. Breakfast, near to improve at least to something really to eat like egg omelet, etc 3. Room cleaning once in two weeks is too much and it will not be healthy, needs to be improved, The floor carpet needs to be renewed and improved.

I love this hotel, I checked in on Friday for a week, and may stay for another 7 days, gret staff gret place. Clean rooms, breakfast in the morning, and very convenient to Restaurants, Laundry mat and more!

Actual dirt in the sheets. Colorful urine-stained sheets. Artful cigarette burns on countertops and sinks. Delightful hole patterns in blackout curtains. Drawer front falling off. Questionable greasy substance on the table. Not sure what my shoes were sticking to on the floor. If it had not been after midnight, and having paid nearly 200$ for the room, we would have left to find another place to stay.