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Pui Vun
Phòng Deluxe hướng biển (Sử dụng phòng 24 giờ)
Lưu trú vào thg 11, 2024
Một mình
8 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 14 thg 1, 2025
my first solo trip for my birthday, and I had a truly wonderful stay at U-Pattaya. The room was beautiful with an incredible view, especially for a sunset lover like me!
The staff went above and beyond to ensure my comfort and made my stay extra special. I want to give special compliments to a few people:
Aod (Night Shift): I was taking pictures alone late at night for my birthday, and Aod took the time to leave his work and offer his help. He also suggested me to visit the swimming pool and take some pictures, which was an amazing idea!
May and Yui (F&B): I’d like to express my heartfelt thanks to May and Yui for helping me during the breakfast time. After I checked out, I was enjoying some mocktails by the pool, and May approached me for a small chat. She made me feel warm and less lonely. She’s incredibly sweet, friendly, and professional. Kan also made sure to check on me frequently to see if I needed anything, which I greatly appreciated.
Miguel: He was friendly and professional during check-in and even walked me to my room, which was a lovely touch.
Bom: Bom was very friendly, greeting me and checking in to see how my stay was going upon checked out
I was a little disappointed with the experience at checkout. I called reception to inform that I would be coming down in 10 mins as I wasn’t feeling well and almost done with the luggage. However, the bellman came up in 5 mins and waited outside the door with it open which made me feel uncomfortable.
Thank you for the lovely decoration and cake. I will definitely be back for another stay!
Dịch
Phản Hồi Từ Khách Sạn: Dear Pui Vun, Thank you so much for sharing your wonderful experience with us, and we are honored that you chose U-Pattaya for your first solo trip to celebrate your birthday! We're thrilled to hear that you had a memorable stay and that our team was able to make it even more special.Our team members will be so pleased to hear your kind words—it's great to know that they contributed to your comfort and enjoyment during your visit. We’re also glad to hear that you appreciated the beautiful view and the thoughtful touches, like the birthday cake and room decoration.We do apologize for the inconvenience at checkout, and we appreciate your understanding. Your feedback is very important to us, and we will review this to ensure a more seamless experience in the future.We can’t wait to welcome you back for another relaxing stay! Thank you again for choosing U-Pattaya, and we hope to see you soon!Warmest Regards, Chissanupong (Fanta) SAENDEE, Mr.Operations Manager
Teeranuch Nantasri
Biệt thự hồ bơi (Sử dụng phòng 24 giờ)
Lưu trú vào thg 7, 2024
Vợ chồng
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 1 thg 9, 2024
I've booked the pool villa room, everything is very nice and clean. The swimming pool is big enough to swim and doesn't have any chlorine smell. Breakfast is anytime and ready to serve in the room. Staffs are very friendly and helpful. Very recommend for staycation!
Dịch
Phản Hồi Từ Khách Sạn: Dear Khun Teeranuch Nantasri,Thank you for your fantastic review of U Pattaya! We're thrilled to hear that you enjoyed your stay in the pool villa room and found everything to be very nice and clean. It’s great to know that you appreciated the size of the pool and the absence of chlorine smell, as well as the convenience of having breakfast served anytime in your room.We're also delighted to hear that our staff made a positive impression with their friendliness and helpfulness. Thank you for recommending us for a staycation! We look forward to welcoming you back for another exceptional experience.Warmest Regards,Chissanupong (Fanta) SAENDEE, Mr.Operations Manager
gloomybae
Biệt thự 2 Phòng ngủ có Hồ bơi (Sử dụng phòng 24 giờ)
Lưu trú vào thg 3, 2024
Du lịch cùng bạn bè
5 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 30 thg 4, 2024
Hotel was amazing! loved the 2 bedroom villa, private pool was really cool n had that privacy you’d want. Hotel breakfast was yum and the mini snack they served when checking in was also good!
Dịch
Phản Hồi Từ Khách Sạn: Dear gloomybae, Greetings from U Pattaya. May I begin by thanking you for sharing your U Pattaya experience and it was a genuine pleasure to learn you enjoyed your time with us. Thank you for your kind compliment to our team member. I hope this is not your last visit to U Pattaya as nothing would give us greater pleasure than by having the opportunity to welcome you again. Best regards, Suchitra Sirirak General Manager
Tài Khoản Khách
Biệt thự Vườn (Sử dụng phòng 24 giờ)
Lưu trú vào thg 9, 2024
Gia đình
1 đánh giá
1.7/5
Đăng tải vào 11 thg 10, 2024
It’s ok
Dịch
Phản Hồi Từ Khách Sạn: Dear _TIHK19zjitov****, Thank you for your understanding! We truly appreciate your patience and feedback. We hope to welcome you back for a more pleasant experience next time. If there’s anything we can do to make your next stay even better, please don’t hesitate to let us know.Warmest Regards,Chissanupong (Fanta) SAENDEE, Mr.Operations Manager
Teerawut
Lưu trú vào thg 5, 2024
Vợ chồng
2 đánh giá
4.2/5
Rất Tốt
Đăng tải vào 24 thg 6, 2024
Very nice place and quite to take a rest on long vacation
Dịch
Phản Hồi Từ Khách Sạn: Dear Teerawut, Thank you for your kind words of U Pattaya! We are thrilled to hear that you enjoyed the peaceful atmosphere and found our place to be a great spot for relaxation during your long vacation. We hope to welcome you back for another restful stay in the future!Warmest Regards,Chissanupong (Fanta) SAENDEE, Mr.Operations Manager
Jr Kai
Phòng Superior hướng vườn (Sử dụng phòng 24 giờ)
Lưu trú vào thg 2, 2025
Vợ chồng
3 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 18 thg 3, 2025
Very good views and good service
Dịch
Phản Hồi Từ Khách Sạn: Dear Jr Kai, Thank you for your kind review! We are delighted that you enjoyed the beautiful views and our service. We look forward to welcoming you back soon!Warmest Regards,Chissanupong (Fanta) SAENDEE, Mr.Operations Manager
Tài Khoản Khách
Phòng Deluxe hướng biển (Sử dụng phòng 24 giờ)
Lưu trú vào thg 12, 2024
Du lịch cùng bạn bè
2 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 24 thg 1, 2025
Win is very nice and helpful
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest User, Thank you so much for taking the time to share your feedback with us. We are delighted to hear that you had a pleasant stay at U Pattaya.We truly appreciate you mentioning Win by name! We are so happy to hear that they were able to assist you and contribute to making your experience even better. We will be sure to pass along your kind words to them.Warmest regards,Chissanupong (Fanta) SaendeeOperations Manager
Tài Khoản Khách
Biệt thự hồ bơi (Sử dụng phòng 24 giờ)
Lưu trú vào thg 4, 2023
Vợ chồng
1 đánh giá
4.0/5
Rất Tốt
Đăng tải vào 25 thg 5, 2023
Love the infinity pool and the beach is just right next to the hotel. It is 30 mins drive from downtown but you can enjoy the tranquility of the sea. Breakfast is ok but the view looking at the pool is perfect
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest User, Greetings from U Pattaya. May I begin by thanking you for sharing your U Pattaya experience and it was a genuine pleasure to learn you enjoyed your time with us. Thank you for your kind compliment and I'll ensure to share your kind words to our team member. I hope this is not your last visit to U Pattaya as nothing would give us greater pleasure than by having the opportunity to welcome you again. Best regards, Suchitra Sirirak General Manager
Tài Khoản Khách
Lưu trú vào thg 3, 2023
Vợ chồng
3 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 1 thg 5, 2023
The room is very big. Comfy bed. Breakfast is just ok. Location is not convenient to access. (Very far from main road and few hotel signage)
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest User, Greetings from U Pattaya. May I begin by thanking you for sharing your U Pattaya experience and it was a genuine pleasure to learn you enjoyed your time with us. Thank you for your kind compliment and I'll ensure to share your kind words to our team member. I hope this is not your last visit to U Pattaya as nothing would give us greater pleasure than by having the opportunity to welcome you again. Best regards, Suchitra Sirirak General Manager
Apinyarut
Lưu trú vào thg 2, 2024
Vợ chồng
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 27 thg 5, 2024
Excellent service I can tell in my life
Dịch
Phản Hồi Từ Khách Sạn: Dear Khun Apinyarat, Greetings from U Pattaya. May I begin by thanking you for sharing your U Pattaya experience and it was a genuine pleasure to learn you enjoyed your time with us. Thank you for your kind compliment to our team member. I hope this is not your last visit to U Pattaya as nothing would give us greater pleasure than by having the opportunity to welcome you again. Best regards, Suchitra Sirirak General Manager
Adventurer Only
Biệt thự hồ bơi (Sử dụng phòng 24 giờ)
Lưu trú vào thg 10, 2022
Gia đình
22 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 4 thg 12, 2022
The place looks fantastic and the service is up to expectation.
It is clean, spacious, and you will be welcomed by the friendly staff ever.
The front infinity pool is amazing.
The landscape of the place is well designed.
Everywhere you look at you will feel relaxed.
Dịch
Phản Hồi Từ Khách Sạn: Thank you for your wonderful review! We're thrilled to hear that you enjoyed the fantastic place, friendly service, and the stunning infinity pool. It's great to know that the clean, spacious surroundings and well-designed landscape helped you feel relaxed throughout your stay. We look forward to welcoming you back for another amazing experience!
Chocolate CHU
Biệt thự Vườn (Sử dụng phòng 24 giờ)
Lưu trú vào thg 8, 2022
Gia đình
25 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 1 thg 10, 2022
Very nice hotel, good villa. Swimming pool is awesome. The restaurant is the best with sea view and open area, highly recommended
Just the gym is a bit less professional
Dịch
Phản Hồi Từ Khách Sạn: Thank you for your wonderful review! We're thrilled to hear that you enjoyed the hotel, the villa, and the awesome swimming pool. We're also glad you loved the restaurant with its beautiful sea view. We appreciate your feedback on the gym and will look into improving it. We hope to welcome you back for another great stay soon!
Tài Khoản Khách
Biệt thự hồ bơi (Sử dụng phòng 24 giờ)
Lưu trú vào thg 10, 2022
Du lịch cùng bạn bè
7 đánh giá
3.5/5
Đăng tải vào 27 thg 11, 2022
It’s a great resort, just need more restaurants and good to have free shuttle service to Pattaya city
Dịch
Phản Hồi Từ Khách Sạn: Thank you for your great feedback! We're glad to hear that you enjoyed your stay at the resort. We appreciate your suggestion for more restaurant options and the addition of a free shuttle service to Pattaya city. We'll definitely consider these for future improvements. We hope to welcome you back soon!
Tài Khoản Khách
Lưu trú vào thg 6, 2023
Gia đình
1 đánh giá
4.5/5
Tuyệt Vời
Đăng tải vào 5 thg 7, 2023
Very comfortable and relaxing choice
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest User, Greetings from U Pattaya. May I begin by thanking you for sharing your U Pattaya experience and it was a genuine pleasure to learn you enjoyed your time with us and that the food was to your liking. Thank you for your kind compliment and I'll ensure to share your kind words to our team member. I hope this is not your last visit to U Pattaya as nothing would give us greater pleasure than by having the opportunity to welcome you again. Best regards, Suchitra Sirirak General Manager
Tài Khoản Khách
Lưu trú vào thg 9, 2022
Người đi công tác
87 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 30 thg 10, 2022
Great place. Great location. However, I wish they have a better reservation system.
Dịch
Phản Hồi Từ Khách Sạn: Thank you for your feedback! We're glad to hear that you enjoyed the location and the property. We appreciate your suggestion regarding the reservation system and will certainly look into ways to improve it. We hope to welcome you back soon for an even better experience!