Tài Khoản Khách
ngày 28 tháng 8 năm 2023
This hotel is a joke! The owners have nothing to do with hospitality. We arrived with a group of 50 people. On the first day, 15 people did not get soup. The meat was cold and served without garnish. We had to fill the water ourselves from the balloon. They don't know the tablecloth, they put a PVC mat under the plates. We ran out of butter at the first breakfast, and haven't had any since. The coffee is just brown water, you have to wait half an hour for that too, they didn't give you a cup, you had to ask for sugar, but even then they just pushed it out of a box, like for dogs. The behavior of the owner is outrageous! Grumpy and unfriendly to guests, he barely speaks English and just shakes his head. We were in the same place with the group last year, so we have a basis for comparison regarding the quality of the service. For the same price, Hotel Alpha provided excellent service and attended to the guests' every wish. Summer Dream, on the other hand, is a nightmare.
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