Jozankei Tsuruga Resort Spa Mori No Uta

The staff are very nice and helpful. They can speak good English and that helps us a lot. We only spent a night at the hotel and had to leave at 6am in the morning for the airport. The hotel was very considerate and very kind to allow us to substitute the lunch buffet for the breakfast buffet which otherwise we would miss. The hotel was on the mountain and the cottage was nicely decorated. We spent a very romantic night in the snowy weather enjoying the cozy onsen. The food at the dinner buffet was very delicious and in a great variety. We are thinking about returning for a longer stay.

Beautiful hotel not too far from the main onsen street. However, this provides a secluded environment for the hotel to feel very resort like. Decoration and design was classy and top notch. Onsen was good with multiple indoor pools and 2 outdoor pools. Buffet food choice and quality was top notch for both lunch and breakfast.

Good hot spa with air and nice sauna, lobby

Fantastic hotel Amazing dinner 😋

很驚喜的一次體驗，服務人員很熱情，酒店有班車接送提前約好就很方便，用餐體驗不錯，沒有那種大家一窩蜂很混亂的感覺，下着雪泡温泉也太愜意啦！晚上可以在大廳烤烤棉花糖聽聽音樂也很放鬆，總之各方面都挺滿意，下次還會入住。

典型度假酒店，規模適中，服務超好，服務人員高標準，此行最好。温泉太棒了，天上飄着雪花，落在身上和泉水中，森林環抱，就是我心目中北海道泡温泉的樣子。可惜枕頭偏軟，硬枕不像登別那樣作為標準配套，很晚都沒睡着。