ibis Sao Paulo Ibirapuera

This is a great hotel for a short stay in São Paulo. However, checking in took way too long (over 15minutes). The reason for this is that the receptionist, Josinilson, subscribed us to their loyalty program without informing us upfront. He kept asking personal questions that were, according to him, necessary for confirmation of the reservation. After a long day, we just wanted to sleep. When we jokingly asked why he needed all that information for, he got sarcastically aggressive saying “because for my work”. The other receptionists were clearly shocked too. The hotel is great, room is more than okay and beds are comfortable. But the check in experience is in need of some improvement.

The location is very good. It takes 15-30 minutes to most sightseeing spots. The room was clean, but it was a bit small. Staff was amicable and polite. Because it’s not as close to Avenida Paulista, it is much quieter than other hotels. There’s a drugstore about 5 minutes from the hotel and Le Pain Quotidien is 7-minute walk (if you’re looking for a place to have brunch).

O hotel é bom, perto de uma farmácia e Burger King. Suficiente para poucas diárias