InterContinental Hotels SANYA HAITANG BAY RESORT by IHG

Nice hotel, good location but foods not really tasting. Thank you Lily for her daily support

We stayed for 4 nights. The hotel was very clean and neat. Breakfast buffet was impressive with extensive choices of fresh food. Our hotel butler Kaylee is super helpful, friendly and responsive. She has been super sweet and even surprised us with a birthday cake when she knew it was our son's birthday.

Very pleasant stay. Room was spacious, amenities are fully equipped. Every staff was very helpful and friendly. Housekeeping did very good job in keeping the room clean. Breakfast varieties were impressive, even provided local food. Worth every single cent for the stay.

Great family holidays with access to beach, warm family swimming pool, plenty of activities for kids, abundan breakfast and above all exceptional service. Thanks to all the staff of the hotel for their support, care and warmth.

The hotel is great for family. The facilities are kids friendly. The hotel room is big and the common areas are also not crowded which made our trip feel exclusive. I would like to praise our dedicated butler Bobby for being quick on his feet when needed. S

We really enjoyed our stay last year at the InterContinental that we returned this year. Again the services provided by each and every staff is above and beyond. Breakfast was plentiful of great delicious selections. Afternoon teas and Happy Hour was great as well. My son again enjoyed the various kid centered activities and classes from making an animal mask to cotton candy. We requested same butler as last trip. Again, Lucas Ji provided excellent service and coordination. Hope to return again and again .

We’ve stayed at a lot of IHG hotels and this one misses the mark. From check-in to check out the service was really just almost amiss , the only person who greets you with a friendly face was the housecleaning. A lot of people come here because it’s very kid friendly which it is BUT the overcrowded toys and game machines really brings the whole level and atmosphere of the hotel down. Our stay was not bad but not good either in comparison to a lot of other hotels. We travelled with a baby and booked a crib in advance but upon arriving there was no cor for us to use for the first night.  Breakfast hall feels like a school cafeteria with people pushing ahead of you, this is not the hotels fault but … you get my point. If you want a nice relaxing holiday this is not the right place for you, if you want to keep your keeps busy and go shopping this would be ok for one night , maximum 2. All in all not bad but won’t be returning.

It was good view.

Lucas has been very helpful and has provided 5 star service. We have really enjoyed our stay!