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SullivanT
Deluxe Sea-view Double Room
Lưu trú vào thg 12, 2024
Gia đình
3 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 1 thg 2, 2025
Right across the street from a pleasant beach, a short walk to plenty of restaurants, and only about 20 minutes to the airport.
The staff greeted us and helped us bring our luggage all the way to the room. The room itself had a bathtub on the balcony overlooking the ocean. It was too cold to swim, but the pool looked amazing, with water slides and a floating obstacle course. There was a kid's playroom with hours of stuff for them to do. Lots of extras, like a nightly BBQ, fish foot baths, and various activities throughout the day.
I wish I stayed here longer!
Dịch
Phản Hồi Từ Khách Sạn: 5、尊敬的賓客,您好!非常感謝您下榻三亞海韻度假酒店並分享您的住店體驗。酒店距離市區衹有20分鐘左右的車程,方便您的用餐及購物需求。距三亞鳳凰機場僅12分鐘車程每天都有機場的免費穿梭巴士,方便您的出行。您的滿意就是對我們最好的肯定與鼓勵,也非常開心您在三亞海韻度假酒店度過了一個美好假期,我們期待與您的再次相聚!酒店總經理:Milly
Merlin Palmer
Suite deluxe - 1 phòng ngủ, nhìn ra biển (giường đôi)
Lưu trú vào thg 8, 2024
Gia đình
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 6 thg 10, 2024
This hotel was very accommodating to our needs. When we complained that the original room wasn't up to our standards they moved us into a new room. And even were able to move our belongings into the new room while we went outside to play. I would recommend this hotel to families as the swimming pool is very good for young children with the water slides and the play thing.
Dịch
Phản Hồi Từ Khách Sạn: Dear valued guest,Welcome to Ocean Sonic Resort and thank you for choosing our hotel and taking the time to share your stay experience with us. We are truly honored that you have shown such preference and love for Ocean Sonic Resort! Your satisfaction is the best affirmation and encouragement for us, and we are delighted that you had a wonderful vacation at Ocean Sonic Resort. We look forward to welcoming you back again in the future!General Manager: Milly
Charnelle
Suite gia đình Duplex - 2 phòng, nhìn ra biển (3 giường)
Lưu trú vào thg 6, 2024
Gia đình
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 5 thg 8, 2024
We are a family of 3, two adults and 1 child. We were very pleased with the service given to us by Debby(小黄). She catered to all our needs and made us feel part of the Ocean Sonic Resort family.
1. Service Excellent
2. Breakfast Excellent
3. Great for families Excellent
4. Cleanliness in rooms Excellent
5. Swimming pool Excellent
We will definitely be coming back to the Ocean Sonic Resort. Thank you ☺️
Dịch
Phản Hồi Từ Khách Sạn: Dear guests, Thank you for staying at Haiyun Resort Sanya and sharing your stay experience. It is our pleasure to offer you a warm and considerate service. Thank you for your affirmation of housekeeping services, we have more excellent little partners are willing to provide you with satisfaction and surprise service. Hotel building 2,11th floor, Sanya Haiyun resort has a wide view of the new landmark“Sunset Bar”, overlooking the whole coconut dream corridor, panoramic view of the vast sea. With our One hundred percent efforts in exchange for your satisfaction, high-quality service to create high-quality holiday life, Sanya Haiyun resort look forward to reuniting with You Again! General Manager: Milly
Tài Khoản Khách
Suite gia đình Duplex - 2 phòng, nhìn ra biển (3 giường)
Lưu trú vào thg 12, 2024
Gia đình
11 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 13 thg 1, 2025
Amazing
Dịch
Phản Hồi Từ Khách Sạn: 尊敬的賓客,您好!感謝您對三亞海韻度假酒店一如既往地青睞,有您這樣的鐵杆粉絲的給力支持,才有今天蒸蒸日上的海韻,我們一定會以最真誠和貼心的服務回報您對酒店的信任,讓海韻成為越來越多家庭度假旅遊的首選。衷心期待與您的再次相聚,讓我們為您奉上細緻周到的服務!酒店總經理:Milly
ugfo munkhuu
Deluxe Suite - 1-Bedroom, Garden-View (2 Beds)
Lưu trú vào thg 12, 2024
Gia đình
2 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 2 thg 1, 2025
nice 👍
Dịch
Phản Hồi Từ Khách Sạn: 尊敬的賓客,您好!非常感謝您下榻三亞海韻度假酒店並分享您的住店體驗。酒店距離市區衹有20分鐘左右的車程,方便您的用餐及購物需求。距三亞鳳凰機場僅12分鐘車程每天都有機場的免費穿梭巴士,方便您的出行。您的滿意就是對我們最好的肯定與鼓勵,也非常開心您在三亞海韻度假酒店度過了一個美好假期,我們期待與您的再次相聚!酒店總經理:Milly
Tài Khoản Khách
Family Suite - 1-Bedroom, Garden-View (3 Beds)
Lưu trú vào thg 6, 2024
Gia đình
26 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 19 thg 7, 2024
Perfect for a leisurely beach holiday. Free swimming in the sea without time restrictions. Great breakfast❤️ Spacious rooms.
Dịch
Phản Hồi Từ Khách Sạn: Dear guest, hello! Thank you very much for staying at Sanya Ocean Sonic Resort Hotel and sharing your hotel experience. The hotel is only about 20 minutes' drive from the city, which is convenient for your dining and shopping needs. It is only 12 minutes' drive from Sanya Phoenix Airport. There is a free airport shuttle bus every day to facilitate your travel. Your satisfaction is the best affirmation and encouragement for us. We are also very happy that you have spent a wonderful holiday in Sanya Ocean Sonic Resort Hotel. We look forward to meeting you again! Hotel General Manager: Milly
Tài Khoản Khách
Deluxe Family Suite - 3-Bedroom, Sea-View
Lưu trú vào thg 12, 2024
Gia đình
3 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 9 thg 1, 2025
We have stayed at Ocean Sonic around 5 times. Good location near the airport. Pools are great. Breakfast has a lot of options but is busy.
Ocean sonic has a wide range of rooms so your experience will depend on the room you get. A solid chlice for families. Hire a car to go eat at local restuarants and visit the hot springs.
Dịch
Phản Hồi Từ Khách Sạn: Dear guest, hello! Thank you for your favor to Haiyun Resort Sanya as always. With the support of die-hard fans like you, Haiyun is thriving today. We will return your trust in the hotel with the most sincere and intimate service, so that Haiyun will become the first choice for more and more families. Sincerely look forward to meeting you again, let us provide you with meticulous and thoughtful service!Hotel General Manager: Milly
Sav.amber
Suite gia đình Duplex - 2 phòng, nhìn ra biển (3 giường)
Lưu trú vào thg 5, 2024
Gia đình
2 đánh giá
4.5/5
Tuyệt Vời
Đăng tải vào 8 thg 7, 2024
Ocean Sonic Resort was an absolute delight for our family vacation! From the moment we arrived, the staff went above and beyond to ensure we had a wonderful stay. Nimo in particular was incredibly helpful and attentive, making sure all our needs were met.A big thank you to Nimo for making our stay a wonderful experience.
The resort itself is fantastic, with incredible swimming pools that are perfect for families. They had fun foam parties for the kids every single day, which they absolutely loved. The beach is just a short walk across the street, providing easy access to the beautiful ocean.
Our room was spacious, comfortable, and well-appointed. We felt right at home during our stay. The resort grounds are beautifully landscaped and maintained, creating a serene and relaxing atmosphere.
The amenities, activities, and customer service at Ocean Sonic Resort are top-notch. We couldn't have asked for a better family vacation spot. We'll definitely be returning in the future!
Dịch
6/8
Phản Hồi Từ Khách Sạn: Dear guest, hello! Thank you for staying at Ocean Sonic Resort and sharing your experience. It is our pleasure to provide you with warm and thoughtful service. Thank you for your recognition of Nimo service, we have more excellent partners willing to provide you with satisfactory and surprising service. On the 11th floor of Building 2, Sanya Haiyun Resort has a new landmark "Sunset Bar", which overlooks the entire coconut Dream corridor and offers a panoramic view of the sea. With our 100% efforts in exchange for your very satisfaction, high-quality service to create high-quality holiday life, Ocean Sonic Resort is looking forward to meeting you again!Hotel General Manager: Milly
Người Dùng Ẩn Danh
Deluxe Family Suite - 3-Bedroom, Garden-View
Lưu trú vào thg 12, 2024
Gia đình
7 đánh giá
4.5/5
Tuyệt Vời
Đăng tải vào 29 thg 1, 2025
1st day cleanliness is ok, 2nd day cleanliness is ok, 3rd day cleanliness is bad ... ,
Dịch
Phản Hồi Từ Khách Sạn: 尊敬的賓客,您好,感謝您下榻三亞海韻度假酒店。我們為沒能提供令您滿意的入住體驗深表遺憾。我們非常重視您的意見,現已呈至相關運營部門、並會立時跟進和調整。關於房間異味和用品衞生問題,我們表示非常抱歉!一直以來,我們都非常重視客房環境,也把大部分時間都投入到檢查工作中。您的描述,我們內心非常遺憾未能給您帶來滿意的入住體驗。感謝您提出的寶貴意見,您反饋每一項意見我們都很重視並反省工作細節,能感受到您希望我們越來越好的誠摯。我們期待您下次光臨時,可以看到我們的改善和進步。祝您生活愉快!酒店總經理:Milly
Alexey
Deluxe Family Suite - 2-Room, Garden-View (1 Living Room)
Lưu trú vào thg 8, 2024
Gia đình
1 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 13 thg 10, 2024
in general, everything is fine. The staff is polite and courteous. High-quality room cleaning is present. It is inconvenient to leave the hotel early in the morning. Foreign tourists do not have a Didi taxi booking program. The reception staff does not help to call a taxi in any way
Dịch
Phản Hồi Từ Khách Sạn: Dear guests! Thank you for staying at Haiyun Resort Sanya and sharing your experience with us. Thank you for Sanya Haiyun Resort Hotel so the favor and love! The hotel has a theme of the Blue Ocean Children's Paradise, with the sea slide, children's intelligence around the bead table and all kinds of building blocks, chess, educational toys. Children can enjoy playing in the Blue Fairytale Ocean world. Your satisfaction is the best affirmation and encouragement to us, and we are very happy that you have spent a wonderful holiday in Sanya Haiyun Resort Hotel. We will report the issue you raised to the relevant department and strive to improve your stay experience.We look forward to meeting you again!General Manager:Milly
JC_123
Deluxe Family Suite - 3-Bedroom, Sea-View
Lưu trú vào thg 2, 2024
Gia đình
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 15 thg 3, 2024
During our stay at this hotel, we were very pleased with the service provided by butler Xiao Zeng! Not only did he enthusiastically recommend local cuisine to us, but he also offered us many useful travel tips. The hotel's location is excellent, with convenient transportation, making our travels more convenient. Overall, we were very satisfied with our stay, and we will definitely choose this hotel again next time!
Dịch
Phản Hồi Từ Khách Sạn: 尊敬的賓客,您好!感謝您對三亞海韻度假酒店一如既往地青睞,有您這樣的鐵杆粉絲的給力支持,才有今天蒸蒸日上的海韻,我們一定會以最真誠和貼心的服務回報您對酒店的信任,讓海韻成為越來越多家庭度假旅遊的首選。衷心期待與您的再次相聚,讓我們為您奉上細緻周到的服務!酒店總經理:Milly
ae
Family Suite - 1-Bedroom, Sea-View (3 Beds)
Lưu trú vào thg 3, 2024
Gia đình
4 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 8 thg 4, 2024
ocean sonic is really good but little bit all things old. Breakfast is nice yammy
Dịch
Phản Hồi Từ Khách Sạn: Dear guest, thank you for staying at Sanya Haiyun Resort. I'm sorry that this experience did not meet your expectations. Please forgive me for not taking good care of you during your stay. We attach great importance to every guest's feedback and suggestions and constantly make positive improvements. Regarding your old feedback, the hotel has started to carry out corresponding rectification, which will take some time to perfect. Your valuable comments have further promoted the intensity and process of our inspection. The hotel has been open for a long time, and we have been protecting it like a home. We are sorry that this time it did not meet your expectations. Thank you for your valuable comments, we look forward to your next visit, can see our improvement and progress. Wish you a happy life! Hotel General Manager: Milly
Tài Khoản Khách
Deluxe Suite - 1-Bedroom, Sea-View (2 Beds)
Lưu trú vào thg 11, 2024
Gia đình
12 đánh giá
4.0/5
Rất Tốt
Đăng tải vào 4 thg 1, 2025
The room is a bit dirty, but super close to the beach.
Dịch
Phản Hồi Từ Khách Sạn: Уважаемые гости! Спасибо, что остановились в отеле "санья хайм"! И что нашл драгоцен врем с нам подел эт зарегистрирова оп, очен жал в этот раз зарегистрирова оп не соответствова ваш близк ожидан сердц, о комнат вы обратн связ немн пыльн, нам заяв очен что жал, во врем магазин сказа номер ест потребн доступн коммутатор вы набра что мы, мы, должн быт, в перв очеред вас реша проблем, нам сказа будет мнен что соответств орга активн улучшен, Надеюсь, что ваш следующий визит даст вам отличный опыт, и я надеюсь, что в следующий раз, когда вы вернетесь домой, чтобы проверить нашу работу, я надеюсь, что вы снова приедете!Милли, генеральный менеджер отеля
Lucas
Phòng Hướng Vườn
Lưu trú vào thg 7, 2024
Gia đình
7 đánh giá
4.2/5
Rất Tốt
Đăng tải vào 2 thg 9, 2024
Our trip was very nice even thought the Hotel staff did not speak English.
Dịch
Phản Hồi Từ Khách Sạn: Dear guest, thank you for staying at Sanya Ocean Sonic Resort Hotel and for taking the time out of your busy schedule to leave us your valuable comments! We are deeply sorry for your experience during your stay at the hotel. Your valuable comments are very important to us. We have shared them with relevant departments and taken relevant actions in a timely manner to strengthen English training for employees to improve service quality. If you come here next time, I hope you can book this hotel again and give us an opportunity to apologize. Looking forward to your visit! Hotel General Manager: Milly
Nina89
Family Suite - 1-Bedroom, Sea-View (3 Beds)
Lưu trú vào thg 8, 2023
Gia đình
12 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 4 thg 10, 2023
Everything was perfect. They have western food and is not the same every morning. For kids is perfect.
Dịch
Phản Hồi Từ Khách Sạn: Dear guests! Thank you for staying at Haiyun Resort Sanya and sharing your experience with us. Thank you for Sanya Haiyun Resort Hotel so the favor and love! The hotel has a theme of the Blue Ocean Children's Paradise, with the sea slide, children's intelligence around the bead table and all kinds of building blocks, chess, educational toys. Children can enjoy playing in the Blue Fairytale Ocean world. Your satisfaction is the best affirmation and encouragement to us, and we are very happy that you have spent a wonderful holiday in Sanya Haiyun Resort Hotel. We look forward to meeting you again!General Manager:Milly