Four Points by Sheraton Hainan Sanya

Amazing hotel, nice staff Mia, Tina , Monika, I would be there again, but you can't swim in the sea 😭😭

Good location good services good breakfast but it’s too old

WiFi not working. Other than that, nice room and breakfast. Front desk receptionist is helpful.

The hotel is outdated and old. The fridge was broken, the shower door leaked. Great video and breakfast was very good but this hotel needs remodeling for sure.

Pros: •Good location in the main town of Sanya so it's easy to get to shopping areas and restaurants. •Close to one of the main beaches. •Dinner buffet keeps food like sashimi in contained areas for cleanliness. •Coffee at the lobby bar is nice. • Nice gym Cons: • The breakfast here is terrible. Unless you like congee, you get a very limited options of food overall and only about three western options - sausage, egg, and bacon (poor quality bacon at that) • ineffective staff at breakfast. We arrived for breakfast at 9:30am (a busy time) and were scanned through despite there being 0 tables available and very limited help from the staff just standing around. • Terrible coffee at the breakfast. • Want to relax and sit by the pool? Good luck with that as there are only 12 sunbeds next to the pool! A shockingly poor amount for a hotel with so many people. • Things like toilet paper wasn't replaced upon cleaning two times. • Swimming pool was freezing! • Everything is in Chinese. I'm glad I was with my partner because there wasn't a single thing translated into English. Overall, I do not recommend this hotel unless you are actively seeking somewhere that might be cheaper than the better options available in Sanya.

We arrived and we were greeted with Ceasear who speaks good English. Cleaners come daily and clean and refresh room. Breakfast has a variety of Western and Chinese food. The ball pit is great just for a space for our toodler to get rid of energy in between swimming, eating and sleeping. The sandpit is also fantastic, with trees giving it shade. Full of fun toys for the the children too. The swimming pool is a great temperature! Pools towels are easy to get. Life guards are friendly!!! Swimming rings available. Bubble machine. Supermarket is a close 7mins max walk. Beach is right there but you have to walk 5mins either left or right to cross the road. The noodle bar is awesome and yummy! Also a great convenience store on the 1st floor. Easy to order food in.