Crowne Plaza Resort Sanya Bay

Beautiful hotel with large rooms and nice property. Rooms and bathroom are spacious and well appointed. Pool area lacks lounge chairs but I was always able to find a spot. Beach located across the street is quiet and nice. My room was sea-view on a lower floor and did not have a great view of the sea. Cons are that is far away from the city or any attractions. Also, almost no one at the hotel can understand any English. Great value for the price however, I would not consider it a 5-star international hotel. 4.5/5, would stay again.

I have been to hotels at Yalong Bay, Haitang Bay etc. I think you can find better hotels with similar rate. Not much of an intentional branding feel. The hotel is under renovation. They try to do it discreetly but it will still disrupt your stay. 1. Only 1 Lift out of 3 working on 22 Nov morning. Many tourists waited for 5 min just to go down for breakfast. 2. First 2 days were ok. On my last day, the housekeeping started polishing the marble floor more intensively near the lift from morning to evening. This was scheduled yet the hotel put our room near the lift at our check-in. If they are doing this, they should have placed us elsewhere. I had intentionally asked for a quiet room. 3. Breakfast Very good variety but not palatable. Except the coffee is good. 4. VIP lounge Don’t!! pay for this upgrade. The happy hours serve drinks without cocktail, they give only the basic like soft drinks, coffee and nice cakes and sandwiches. Coffee here is bad, temperature at room temperature. Not as good as the breakfast. 5. Housekeeping On the last day, many items in the room were not refilled. Minibar, Recycled Slipper, Bathroom robe. I have to inform them about the robe in case I was charged upon check-out. 6. Butler You are assigned to a butler but I have never met her in person. We communicated via wechat. This is the only thing good of this stay.She is prompt and helpful. 7. Pool is under renovation. Only one part is opened. But from our room, we get a nice view of the working pool and sea. This is good. 8. Chinese restaurant Food is tasty except it is at the basement. Not much of a view.

Fantastic service. We got engaged and it was a magical experience thanks to the hotel and staff