Tài Khoản Khách
22 tháng năm, 2024
Only one sentence to describe this stay in the Harman hotel: don't waste your money or your time.
Indeed, if the arrival at this hotel happened in good conditions I admit, the more the days passed, the more I discovered from surprise to surprise the catastrophe of this hotel.
1, employees are contemptuous of people who speak English and therefore foreigners. Completely disrespectful and very rude. Furthermore, regarding the room, upon arrival the first day the bathroom was not even cleaned, there were still hairs (probably from former vacationers) in it. In addition, the cleaning was done quickly and was not at all worthy of a 5-star hotel.
I didn't have breakfast during my stay but on the last day of my departure I decided to give it a try, however it was a very big mistake. One word: disgusting. Breakfast was literally disgusting, I had a stomach ache right after! One piece of advice: don’t have breakfast, it’s a waste of money.
During check-in I explained all this to an employee (the most respectful obviously) because the others did not even deign to look at me and only took the hotel card from me without speaking to me. . Despite my explanations, apart from apologizing, no solutions were given to my problems. I expected a minimum from them, at least a commercial gesture for breakfast which cost me 138 yuan in the wind because it was impossible to eat because the food was not fresh.
In short, very disappointed with this hotel, add $100 and go to a real 5 star hotel where they will treat you with respect.
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