Atlantis Sanya

Phòng rất rộng, sạch sẽ và mới, dịch vụ tuyệt vời, quản gia rất tốt bụng, hữu ích và phản hồi nhanh. Nhiều hoạt động để tham gia và bạn sẽ không cảm thấy nhàm chán, có thể đến bãi biển chỉ với vài phút đi bộ. Một chuyến đi rất hài lòng và một khách sạn tuyệt vời để ở.

Regret I haven’t booked Atlantis for the entire stay to be honest. It was 100 dollars more expensive than Crown Plaza, but boy it ended up being a great value for money! First, plenty of things to do for the entire family with aqua park, aquarium, kids adventures and swimming pools for adults. Second, cinema and aqua show kind of like cirque du soleil style. Third, access to imperial lounge made all the difference- was able to chill there and drinks and food are free. So ended up saving massively on food. Actually Atlantis was cheaper than Crown Plaza after all food costs added in. Fourth, personal butler service. Communicated via WeChat easily and answered all my questions instantly. Shout out to Marina doing a great job! Enough staff speaking both English and Russian. And all signs in the hotel in 3 languages - Chinese, Russian, English. Crown Plaza was not foreigners friendly at all. Eric was the only guy who spoke decent English there. Room service and other services were 100% Chinese. Good I speak basic Mandarin, otherwise would have been tough. The only disappointment was really closed pools for adults which made me purchase a cabana to be able to enjoy pool access in private and without much loud screams from kids etc. But was not such a big disappointment! I would stay here exclusively next time. Totally worth the money!

Nice hotel but I forgot my tablet in the room, thanks to the customer service representative Elena Hu I got it back. She was kind and nice. Thank you.