Tài Khoản Khách
20 tháng hai, 2024
We had high expectations for this hotel seeing its reputation and expensive rooms.
But already on arrival we were disappointed. The lobby was packed with people and the lines for check in very long. Before getting in one of the queues, we desperately tried to find a seat for our old father who was with us. There was none, and we had to ask if he could sit and wait in the car exhibition area that was in the lobby. Luckily they agreed.
Once our father was comfortable, we proceeded to waiting in the queue. We waited long time before it was finally our turn. We called our father to come over, and just as we were to start the check in, a staff member came over and invited us to do the check in, in the VIP lounge. We have no clue why, but it was totally useless as we just arrived at the counter anyway.
At the end of the check in (which was long since they have to through your identity thoroughly and take your photo which I really don't like for privacy reasons), our room wasn't ready yet. So instead of dragging our father back out in the packed lobby, we went to sit with him at the back of the VIP lounge. Then we got our next surprise! A staff member came up to us and asked us to leave! We didn't as we hadn't even asked to be in the VIP lounge in the first place and because there wasn't a single free seat in the lobby for our father.
The room was big and clean and had a beautiful view of the sea. Absolutely no complaints about the room.
We also visited the aquarium inside the hotel, which was quite impressive.
But be aware. Once they've taken your picture at the reception, you enter everywhere with face recognition cameras. Upon entering this hotel you give them your complete identity.
We also visited the water park which was another bad experience. It was full of people as it's open not only for hotel guests but for the general public. The shortest queue was 40min long. We ended up leaving and went by the pool instead. This was the best part of the hotel. The pool was relatively quiet and you can have something to eat and drink there.
The beach was also great and very little people. But it wasn't a good time to swim.
We also went to see the mermaid show but it wasn't that great compared to other similar shows we've seen in China.
All in all we wouldn't go back to this hotel. It claims to be a 7 star hotel but I've been to far, far better (and cheaper) 5 star hotels.
Also if you care about animals welfare, you shouldn't go here either. They are exploited and mistreated for gaining even more money for the hotel.
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