Ibis Santos Gonzaga Praia

Hotel bom.

O hotel tem uma ótima localização , os funcionários são super atenciosos Estão de parabéns

Hotel Ibis segue o mesmo padrão em todo lugar, mas especificamente no Ibis Gonzaga o atendimento foi muito bom e a localização do hotel é o diferencial. Café da manhã também segue o padrão igual para todos os hotéis da rede.

Gosto muito do hotel, mas precisam de uma melhor manutenção. 1º quarto era de piso frio e a janela não abria, troquei. 2º quarto eu creio que a cama estava quebrada, mas estava cansada e fiquei. Passei uma noite em claro devido a bagunça de hóspedes que estavam até jogando bola no corredor. 3º quarto, enfim paz. Voltarei, mas já com o quarto certo. A equipe é muito atenciosa!

O grande diferencial a localização

Review of the Ibis Santos Gonzaga Praia Hotel My mother and I spent just 27 hours at this hotel while waiting to join a cruise departing Santos. We chose it for its distance from the cruise terminal (3.5 miles), price and because it was near the beach. We paid extra for a sea-view room although no room has an unobstructed sea-view due to the sky-scraper residential block immediately in front of it and with which it shares, along with several other businesses, the ground floor. In fact we accidentally first went into its reception thinking it was the Ibis before being directed 20m or so to the Ibis. Ibis is a no-nonsense international chain aimed at providing basic but comfortable hotel stays. This Ibis had 15 floors on a very small footprint. The room floors are just one straight corridor with rooms off either side and three lifts together at the end. The reception floor has a three-person reception desk, a few seats in the window and a compact combined cafe and bar. The bar is open 24hrs but the cafe part only for breakfast (06:30-10:00) and dinner (19:00-22:00). When the cafe is closed, it is roped off leaving only two tables and a working shelf to sit at, other than the seats in the window. We had completed online-checkin via the Accor site so actual checkin was little more than each of us signing a form three times and showing our passports. The lifts up to the room floors (starting at 6) are a little mysterious as, apart from the marked ‘G3’ parking floor, the indicated but not request-able ’G2’ and ‘P5’ floors there is at least one other floor that it passes through between ‘0’ (reception) and 6 that is neither is neither request-able nor indicated. We were on floor 11 out of 15 in room 1155, which was really room 5 in the corridor as they started as 51! The room was compact with twin single beds (mattresses were not great, slipped off their bases easily and bedding was cheap poly-cotton), sparse furniture and a smallish window with an excellent near view of the neighbouring sky scraper and, looking to the right, a more distant view of the magnificent beach and sea beyond. The wardrobe, such as it was, comprised two boards, one to the side and one to the front, joined with a horizontal shelf with hanging rail under, along with an empty mini-fridge on a platform. There were no doors to worry about neither were there any drawers in the room. There was a perfunctory desk under the window with the room’s only chair - a basic plastic one. There was small shelfs between the beds and either side of them. The room could not have coped with a suitcase of luggage! The shower room was fine but compact, with a marble-top with inset washbasin, toilet and shower with single overhead shower head. Hot water took an age to arrive very early in the morning. The one luxury here was a wall-mounted hairdryer though it was very weak. Obviously there was no kettle, nor place to put one. There was a TV but the only English channel was CNN so we didn’t

One more time at Ibis Santos Gonzaga, and I liked it vevy much :) :) As always, front desk ok, the room was clean, bath room very clean, Location is fantastic, just cross beach avenue and you are at the beach, there is a parking lot at the hotel, certainly will be back!!!!!

Very well located on Gonzaga beach, with many restaurant and entertainment options nearby. Also provides easy access to the main roads leading to other beaches such as those off the North Coast (~1.5h away). Only downside is the parking, which is a separate company from the hotel. It is a valet parking, so it can be quite time consuming during peak hours such as ~9AM, when the guests at both Ibis and Mercure are leaving to the beach. Waiting time to pay for the parking and receiving your car can easily reach 30min.

Foi uma péssima experiência!!! Fomos para fazer a prova do internacional de Santos, chegamos e o quarto tinha mofo atacou minha alergia fiquei até com placas de urticária no corpo. Foi trocado o quarto por 3x, foi solucionado e no quarto não funcionava o frigobar solicitamos um técnico que não foi resolvido. E pra fechar com chave de ouro na sexta-feira de madrugada uma pessoa abriu nosso quarto, ficamos assustados e sai sorte que era uma amiga, ela fez o checkin e deram nosso quarto para ela se hospedar.. Os funcionários são bem solicitos e tentam solucionar, mas vejo que eles não tem muito o que fazer. Estacionamento do hotel terceirizado e péssimo, demora para pegar o carro ficamos 20 min esperando o carro.