Thermes Luxury Villas and Spa

絕對超預期的體驗，服務周到熱情，值得再去

I forgot my jacket in the room during check out. I came back after an hour to retrieve my jacket. I told the the frontdesk that I forgot my jacket in the room. I wanted to go in the room because its near the frontdesk but they told me to wait and they will check it with housekeeping. Our room was 109. Minutes later, the frontdesk cameback with my jacket. I immediately checked my money in the pocket and it was gone. My pockets has a zipper. I know 100% it was closed because I put my money there with a few coins. When he handover my jacket I already noticed that the pocket was opened. So I told the frontdesk that my money is missing. The frontdesk told me to wait because the manager is there. I never got back my money. Here is the sad part. The way the manager handled the situation is bad. I use to work as a frontdesk for a long time. This is how it went. The manager called the housekeeping in the frontdesk. The housekeeping came to the frontdesk. I dont understand when they were speaking because I dont know the language. The manager said, the housekeeping did not get it. Maybe you have visitors in the room? I said NO. Then she told me, when you are checking out, your wife was in the room. So what does she mean? My wife took it? Place was beautiful. But if something wrong happens, it will make the experience bad. I dont really make bad reviews because I undertand how it works. This is the 1st time

The view is unreal but far away from being a luxury hotel . We were downgraded and they wanted us to pay the same price as the higher accommodation. Then they offered a nice compensation . The breakfast needs to be booked and sometimes they missed things that you ordered .

Wonderful few days at Thermes. The rooms could do with a little TLC as looking a little dated, but the views by the pool are stunning. Proximity to Megalochori is a bonus, just 10min walk and the hotel 1min away has a fabulous restaurant with an incredible sunset view.

We had ferry issues so we had to stay on the island an extra day. Our hotel couldnt accomadate us so we found availability here. Super nice staff, very private, and the personal pool is lovely. The only negative is the helicopter that takes off on tours multiple times thru the day.

Seems like property needs attention . Staff is very friendly and helpful.