Tài Khoản Khách
14 tháng bảy, 2023
I was so excited to recreate the gorgeous pictures from the listing, but in actuality, it looks nothing like the pictures. The beautiful, short, white railing has been removed and replaced with a tall, dirty plastic sheet with metal reinforcement. There are not 6 luxurious orange and blue pillows to lay on, there’s 1 dirty, ragged, puke green pillow. We immediately let the hotel know we would be checking out due to their bait and switch scam where they falsely advertised one thing yet provided another. We didn’t even ask for a full refund as we should have, just 50%, and they still refused. This was a major inconvenience as we had to scramble to find accommodations and transportation during the peak season costing us much more money. ******* has yet to make this hotel take down their deceiving photos. There is zero privacy here. While sitting on the patio looking for another hotel, we were asked to help come one push their broken down vehicle, yep, it’s a literal street of cars, motorcycles and people walking directly next to you. (Of course, we helped them push their vehicle, we are good humans. We also obliged the numerous tourist who asked us to take their photos.) You can hear and see through all of your neighbors patios to a parking lot on the other side of the hotel. You can not take good pics of the sunset from your room, because of the people lining the street in front of you taking their own pics. The WiFi cuts out about 3 times per hour, which did not happen anywhere else we stayed. The listing states the rooms are soundproofed, which is a lie. You literally hear everything. Every knock on the door, every guest going in and out, up the stairs, every ding from the microwave timer in their kitchen. It feels like you are being stalked because she just watches you every time you go in and out, since the door to your room is literally right beside her desk. The hotel is hard to find. Both our drivers coming and going were lost and we had to lug our suitcases up and down stairs and cobblestone to try and find them.
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