Smy Mediterranean White Santorini

I had a very nice 2 day stay at this hotel, it was located closely to the airport. The owner was very helpful and the rest of the staff the room had a balcony overlooking the pool. Their is a local shop closeby where you can buy coffees and breakfast.

所有的都很滿意

What can I say, we came to this hotel for our Honeymoon and cannot fault anything about it. The room was clean and as shown on the picture, we had a slight issue with the safe but the staff assisted quickly and efficiently. The hotel was stunning, the pools were clean and the staff (especially Maria) were so helpful and friendly. They assisted with arranging us a Catamaran tour, hiring a car for the day and offering restaurant recommendations. Anyone looking for a romantic trip away in Santorini should definitely consider this place!

✨ Santorini magic ✨ We had the most amazing stay at Smy Mediterranean White Santorini — the staff were so lovely and even surprised us with a romantic room setup The views, the vibes, the sunsets… pure perfection Already dreaming about coming back! #Santorini #RomanticGetaway #SmyMediterraneanWhite

What an amazing experience staying her Can’t fault it The staff are amazing Very clean our towels and bed linen changed everyday Very chilled holiday the pool area so relaxing and the staff at the bar so friendly Reception staff and Manager are happy to help you with anything . It was perfect for our first holiday alone without the kids Santorini itself was a wonderful place in all Thankyou all for a wonderful stay we will definitely be returning to you . X

Shockingly Poor Service on Our Honeymoon We booked the hotel for our honeymoon, only to be told upon arrival that our reservation had been moved to a “sister” hotel without our consent. The room we were given was a clear downgrade: no view, no TV, broken bedside lights with exposed wiring, dirty pool areas, broken plant vases, and overall poor cleanliness. When I went back to the original hotel booked to try and fix this, I raised these issues with a staff member named Maria, who claimed to be the manager, she was extremely rude and unprofessional. She shouted, refused to take responsibility, and said she was “only a receptionist” with no one higher to speak to. I witnessed as well Maria being rude at the phone with one agent from “love holidays booking” when everyone was just trying to find a solution for this unpleasant happening. At one point, she even shouted at me asking if I wanted her to “kick people out” to accommodate me—completely inappropriate behavior. This ruined what should have been a special honeymoon. The hotel must take responsibility for its mistakes, address serious safety and cleanliness issues, and ensure staff handle guests with professionalism and respect Attached some pictures of the downgraded hotel we have been sent for. Would definitely not recommend