Smy Mediterranean White Santorini

I had a very nice 2 day stay at this hotel, it was located closely to the airport. The owner was very helpful and the rest of the staff the room had a balcony overlooking the pool. Their is a local shop closeby where you can buy coffees and breakfast.

Terrible service. Did not tell us the correct prices for transfers. Were not available. Towels never clean. Shower was overflowing all over the bathroom. And to top it all off, they made us move rooms on our last night without notice. Came back to the hotel and had to pack in a hurry to quickly tranfer rooms. Would never return there or recommend the hotel.

Shockingly Poor Service on Our Honeymoon We booked the hotel for our honeymoon, only to be told upon arrival that our reservation had been moved to a “sister” hotel without our consent. The room we were given was a clear downgrade: no view, no TV, broken bedside lights with exposed wiring, dirty pool areas, broken plant vases, and overall poor cleanliness. When I went back to the original hotel booked to try and fix this, I raised these issues with a staff member named Maria, who claimed to be the manager, she was extremely rude and unprofessional. She shouted, refused to take responsibility, and said she was “only a receptionist” with no one higher to speak to. I witnessed as well Maria being rude at the phone with one agent from “love holidays booking” when everyone was just trying to find a solution for this unpleasant happening. At one point, she even shouted at me asking if I wanted her to “kick people out” to accommodate me—completely inappropriate behavior. This ruined what should have been a special honeymoon. The hotel must take responsibility for its mistakes, address serious safety and cleanliness issues, and ensure staff handle guests with professionalism and respect Attached some pictures of the downgraded hotel we have been sent for. Would definitely not recommend

Myself and my partner recently stayed in this beautiful hotel 5 minutes from the airport. On the evening we arrived , we were greeted at reception with a big smile and a friendly welcome, we were told all about what the hotel and location has to offer. We stayed for a week in smy medditerean white Santorini. Each morning we would be greeted by the reception staff with such enthusiastic happy atmosphere. Every evening we came back from exploring the staff would be so happy and interested in listening to what we spent our day doing , this was so lovely and we really appreciated the friendliness. The room was so clean and spacious. The cleaner came in every day and made our room so lovely for each evening we arrived back to the room. The pool area is massive and very well looked after, however we would have loved If the jacuzzis were in function. The only other thing we had a small issue with was the breakfast, the variety was not great and the quality of food was very poor. Overall this was a great experience, I would certainly recommend this hotel for anyone considering staying in Santorini in the near future. The hotel also offers a great service supplying a quad and atvs to explore the island of Santorini with. It’s such a cool way to explore the place

Excellent stay in Santorini - Smy Mediterranean White Hotel was an amazing stay. Staff was so friendly and happy to help, place was so clean and kept tidy everyday. Pool space was relaxing. The town Kamari is a great place for local shopping. Dimitris Kamari is a great authentic greek night out.

Overall experience was very disappointing. No tee, coffee, sugar or milk in room. Room telephone did not work. No duvet cover on inner. Window shutter could not close...... Aircon placed to near to shutter. Floor dirty. Worst of all hair from previous guest in bathroom on floor and shower wall. Breakfast was very basic, better variety was experienced at a three star hotel in Athens.