CAMELIA
ngày 1 tháng 4 năm 2024
My only complaint was that the stocked mini bar in 2 of the 3 rooms was not complimentary ******* guest perk so at the end of the stay, I had a huge bill. As ******* guests, we are used to extra perks during travel so this was a turn off. I strongly recommend putting clear signage that stocked mini bar in room is not free. Outside of that, our vacation surpassed all expectations, thanks to the exceptional team members who made our stay truly unforgettable.
From the moment we stepped foot into the hotel, Alejandra, Manuel, Shaquill, Estephanie, Maicol, Robert, and Adonis greeted us with genuine warmth and hospitality. Their attention to detail and dedication to ensuring our comfort were evident throughout our stay.
The breakfast servers, including Freddy, Charles, Fanelis, Gabriela, and Claudio, were outstanding in their service and attentiveness. Each morning, they made sure our dining experience was not only delicious but also memorable.
Special thanks to the managers, Estephanie and Robert, for their exemplary leadership and for making sure every aspect of our celebration was flawless.
Our driver, Norberto, deserves a shoutout for his professionalism and punctuality, making our transportation needs hassle-free.
We recommend Holiday Inn Santo Domingo to anyone planning a trip to the Dominican Republic.
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