Steven
5 tháng ba, 2024
Customer service was absolutely outstanding. The entire place is newly renovated, so the condition was clean and very comfortable. I loved the size of the bathroom and the sliding door added an elevated chic feel. Beds were super comfy! Also had an amazing location and easy to get to. Right next to the freeway, and within a 2 minute drive, there’s Costco, Costco gas, and tons and tons of foods and restaurants to grab a meal at or bring back to the room. Price was also right. The only thing was at the first night, both towels had black stains and markings, and the top bed sheet had yellow stains and so it did feel dirty and unhygienic. But when housekeeping was done the next day, the towels we got were very clean, so I guess it depends on who was in charge of doing laundry at the time. The bedsheets under the covers were clean so I guess that made it feel ok to sleep in. Other than that, the hotel was great. We stayed over the weekend and it somehow brought a large group of guys who ended up littering and hanging outside their rooms making it feel intimidating to walk back to our room. This has nothing to do with the way the hotel was being run—it’s got to do with other guests. So if you’re a guest reading this, can you please not be such a nuisance? Thanks. Overall a pleasant day and would return again!
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