Collette M
ngày 1 tháng 10 năm 2024
Definitely not a four star hotel, very average and old fashioned. We arrived at night, no one at reception to check us in. Very strong smell of drains throughout. Our room had mould in the shower, dirty walls, other peoples hair in the bathroom and cracks in the tiles. The rainfall shower didn’t work and was rusty. We had to hold the shower to get washed. The lift had wires hanging out of it. Obviously dangerous. Noisy pipes outside the room in a boiler cupboard , lots of rattling and flushing noises all night. Balcony was very dirty, not maintained. Dirty sun lounger, overgrown shrubs Not a great selection of food, particularly for kids. We were half board and didn’t eat in the hotel once. The entrance to the hotel is nice. Location is quiet and there are nice restaurants nearby. However, claims made on the website are false. Gastronomy? Kids clubs? Entertainment? I didn’t see anything that resembled this. Didn’t find the staff helpful either. I wouldn’t recommend and will never go back.
Dịch