Fergus Style Cala Blanca Suites

After reading the mixed reviews on line we were a little unsure of what to expect but what can I say but wow. Both me and my wife were very impressed with the whole hotel experience and how everything was so perfect. Obviously everyone is entitled to there own opinion and you will get some people who don’t enjoy there experience but I can honestly say hand on heart we did and will definitely be coming back next year.

Pro’s Staff helpful and friendly; nothing was too much trouble and reception staff went the extra mile. Room clean, tidy and spacious; cleaned daily. Breathtaking views of sunset from pool bar. Plenty of sun-beds. Restaurant was ok with themed nights. Entertainment in evening was varied. Con’s Would have been nice to have drinks in fridge in room replenished. Limited choice of all inclusive drinks. Food in restaurant didn’t really match the daily themes (no curry or naan bread on Indian night, no beef lasagne or beef spaghetti bol for Italian night).

This is a really difficult review to have to leave as the staff were fantastic so this is not a reflection on them (Nicky is simply outstanding with the kids and entertainment, Andreas and Juan on the bar are top class service, the lifeguard Nicolas was great with the kids) Now onto the part we feel we have to be honest about, the room (superior suite) is absolutely not a superior suite in any way shape or form) the room is outdated basic and needs a good refresh and deep clean. The table and chairs are old and rotting and the sofa is just not practical for a family to sit on especially at night when the kids go to sleep. Dirty glasses are not taken and replaced. Cannot call it a mini bar as once the water is drank and the soft drinks are gone this does not get refilled, there is unlimited water around the hotel but you have to go to get it and with young kids in the night that’s not practical . The soft drinks and water in there are for a welcome only. The balcony is a good size however you are so close to the next balcony there is no privacy at all The pool bar area is nice however it looks out onto mounds and mounds of seaweed (we were there today when the JCB came and shifted it all but it’s now covering all by the car area and it absolutely stinks for all the guests round by the pool) the card machine at the pool bar was not working so it was cash only (even if you are all inclusive you will need cash or card as cocktails are chargeable and the free icecream is cheap and bad so you may want to proper buy ice lolly’s and icecream which is chargeable. The bar snacks all inclusive are stale as left out all day however Monica who runs the pool bar does make the best of what she can and she is absolutely lovely and wonderful with the kids Now onto the Resturant, there is a lot of choice on food however it’s often cold and doesn’t come out quick enough in busy periods, the postres (desserts) are bought in bulk so are cheap tasting and not always edible. The potato balls at breakfast are awful. That said on other days the food is good so it’s really hit and miss The lift in the hotel is frequently not working which when you have a pushchair isn’t ideal. Also there is 1 lift for the whole hotel so in busy periods you would be waiting forever to get into it The hotel does not have a beach and if you want to go to a sandy beach you have to get into a cab unless you want to walk uphill for 15 minutes. The pony’s for the kids to see and interact with are great fun however the outdoor kids area is rundown (astroturf is coming up everywhere and needs a good clean) the veg patch is lovely for kids to see Overall we would not come back but that’s down to the hotel needing money spent refreshing and modernising