Tài Khoản Khách
ngày 26 tháng 11 năm 2023
The room was too small like a closet and there was no real window, the window was opening to a solid wall. Adjacent restaurant/ bar shares a wall with the hotel rooms, they were playing loud music till 1:00 am. I don’t recommend staying here, the hotel is located on a dirty chaotic street. if you have to stay in Santa Marta, try to get a hotel with ocean view and stay away from the city centre since it’s a dirty ugly city without any charm. Trust me you won’t miss anything by bypassing Santa Marta city centre. I arrived at 3 pm, after they charged my credit card then they told me the room wasn’t ready. It was an extremely hot day, I had to go sit in a cafe waited till 6 pm. Even at 6 pm they told me the room still wasn’t ready because the lock was broken. Then they gave me another room that someone recently smoked in it. I showed them my reservation that was for a non-smoking room, but they insisted that it was my imagination and forced me to get the smoking room.
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