LHP Hotel Santa Margherita Palace & Spa

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Ho preso la camera nella struttura dependance: praticamente il piano terra di un condominio adiacente. Ridicolo ed osceno per un 5* da 280 euro a notte. Non hanno parcheggio, ma parcheggiano le auto lungo la strada interna. Mai piu

Very nice hotel with lovely location near train station. Staff very friendly and helpful. Stayed 4 nights. However, extremely disappointed , as pool and spa lovers, to be asked to pay €50 per person extra for each visit to their facility. Never had to pay extra for such a service in any hotel we’ve stayed in before.

Average experience overall. Great location to the trains and restaurants/shops. Most staff were nice. Breakfast was easy and good. Our only issue is we had ants in our room (coming home every night to many ants in the sink, in our toiletry bags, even some next to bed in mornings) so I’d spend time killing bugs before bed each night. I did see other reviews mentioning ants but figured it was a one-off …. But might not be uncommon for here- staff wasn’t surprised by it.

My family And I had a wonderful stay for one week at this beautiful boutique hotel. The staff at all Times were excellent and so accommodating and friendly - front desk, housekeeping and f & b. Feliciano the concierge was exceptional and helped arrange a room and extended stay in a busy period when we had a change of plan. Highly reccomend the spa rooms with terrace and the sensational evening aperitivo in the courtyard . Beach towels for the beach clubs and valet parking also excellent features !

We loved our stay at this hotel. It is very convenient in location bot to the train station and all parts of the town. I want to especially recognize the service of the concierge Feliciano. His energy and recommendations for my photography hobby with locations and ideas was outstanding. We are looking forward o another visit in the future and more conversations with Feliciano.

I booked a superior double room through *********** with breakfast. Then when i arrive they tell me my booking is not in the main building, and show me a worn down looking building behind. Then they show me a basement room, that looks nothing like the room in the pictures that i booked. Then they also tell me theres no breakfast included. I told them thats not what i booked and that i would like to cancel, the reception refuse to cancel and wanted me to pay an extra 140 euro per night on top of what i had already paid, in order to get breakfast and get out of the basement. They do not care about you, and will happily relegate you to a poor basement room without food. Stay far away from this place. See the picture of the building and basement you could get in this hotel.

it is the second time I went to LHP. always excellent.. the location( near the railway station), the reception, the room, the breakfast and the staff. at breakfast a girl calle Crystal was the epitome of cordiality and efficiency. they could only pay a little more attention to pamper the guests, such as a daily bottle of water.

We chose this hotel based on the central location and cost (we used our credit card points). I was worried after reading some of the negative reviews, however, the hotel ended up being perfect for our stay in SML. At the same time, I do understand the reviews from people who did not like their rooms. I'll try to explain below. Location/building: - The hotel is located on the same street as the train station, just a 10 min walk down the road. Very easy to access with rolling bags and we didn't need a taxi. - It's not located on the water nor does it have any majestic views of anything. Consider it a "city center" hotel, in a small, quaint, beautiful Italian town. - From the main street (Via Roma), you walk through a huge patio into the main building that has the lobby, restaurant and some rooms. - Our room was located in a 2nd, separate building which you access from a side street. It is behind the main building, further away from Via Roma. This building has the spa and pool, but I believe shares upper floors with a residential building. From the "street" level, we entered a small lobby, and went down 1 floor to our room on the "basement" level. - Our room had a terrace that looked "up" at the street level/patio of the building. No view to speak of but some natural light. - Location: We walked everywhere and skipped the 30 EUR breakfast each morning which allowed us to try different cafes and bakeries that are located a VERY short distance away including Pinamonti Focacceria, Panificio Dama, Pasticceria Pestarino, Caffé del Borgo, and Caravaggio Café. We spent most of our time exploring and really only used our room to shower/sleep. We took the train to Cinque Terre one day and accessing the train was so easy. We walked 1 hr to Portofino on a beautiful day and then took the public bus back - very easy and cheap! The walk going over is mainly along the side of the road, beach and includes a path up into the hills - lots of beauty! - Room: The room was pretty large, modern and clean. Everything worked as expected and the bathroom was actually wonderful. Our terrace had no view, but we weren't expecting one. They have a motorized shutter that you can close which created complete darkness at night - it was fantastic! We were in a basement room, but at the end of the day it didn't matter. We had no noise issues. - Service: The employees were wonderful and helpful. Couldn't have been better!