Tài Khoản Khách
ngày 9 tháng 2 năm 2023
DO ABSOLUTELY NOT BOOK THIS HOTEL. I take two trips to Santa Fe every year. I book them well in advance because I always know that I'm going. This year I booked my two trips in May and August, in December. WELL. When I arrive in Santa Fe and go to check in, the booking is GONE. G-O-N-E. And the hotel WOULD NOT answer their phone for either me or **********. This ruined my entire trip, and when I got back and checked on my August trip - THAT WAS CANCELLED TOO! They obviously saw an opportunity to make more money by booking other people than honoring the bookings I made. Awful, awful, negligent management. Totally contacting SFE better business bureau.
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